IT Lead PARN - Payments & Savings

This is what we offer you

• Gross monthly salary between EUR 6,475 and EUR 9,250 (scale 11) for a 36 hour week
• Thirteenth month's salary and 8% holiday allowance
• 10% Employee Benefit Budget
• EUR 1,400 development budget per year
• Hybrid working: balance between home and office work (possible for most roles)
• A pension, for which you can set the maximum amount of your personal contribution

"This position is open at both salary scale 10 and 11; the final classification will be determined based on the interview process and the relevant experience you bring."

Step into the role of Tech Lead, where you and your teams play a crucial part in delivering top-tier payment solutions for our clients. We are committed to developing state-of-the-art payment services for all customer segments of our bank.

You and your job

The world of Payments is evolving rapidly. The Pay & Receive Now area develops and maintains all payment methods involving a 'card' for both private and business customers. This includes physical cards and digital payment solutions such as Apple Pay, Google Pay, and Fitbit Pay. We manage the sales, delivery, and servicing of these payment methods, as well as the processing of transactions through our IT systems.

As a Tech Lead, you have a unique opportunity to make a significant impact by guiding the Pay & Receive Now area within the Payments & Savings Tribe. You are technically responsible for the development, improvement, and delivery of journeys related to card products. Together with your fellow Tech Lead, you will oversee the IT of 10 squads, working closely with product management to shape Rabobank’s digital ambitions.

Your DevOps teams are integral to the Cards area, focusing on delivering excellent card sales and service journeys for our clients. At Rabobank, we aim to stay close to our customers and meet their needs by developing and enhancing digital propositions. We offer our services through the app, Rabobank Online, customer support, and third-party platforms such as Pay-in-OV, Picnic, and Albert Heijn. As Cards are part of our critical payment systems, ensuring 24/7 availability and top-tier cybersecurity is essential.

Beyond maintaining continuity, we strive for impactful changes that benefit our customers and significantly boost the bank’s revenue. The payments domain is dynamic and continuously evolving. As a Tech Lead, you ensure your teams perform optimally by removing obstacles and guiding them toward becoming high-performing units. You foster a great workplace and an inspiring engineering culture. Our engineers—working flexibly from home, the office in Utrecht, or nearshore in Romania—are the foundation of our success.

Practical examples

• We offer Payment Initiation Services via our app, Rabobank.nl, and through open banking.
• We support Direct Debit and Credit Cards from both Visa and Mastercard.
• We provide Apple Pay and Google Pay with seamless onboarding.
• We support employees and customers through chat services and local bank applications.

Your role as IT Lead

• Craft and maintain a strategic tech roadmap.
• Build and enhance high-performing teams.
• Uphold IT quality across the bank, focusing on the Payments & Savings Tribe.
• Ensure continuity and innovation in IT, responding to evolving customer needs and regulatory requirements.
• Deliver quality software, drive continuous improvement, and manage resources and talent.
• Collaborate with the Area Lead and Lead Architect to execute the roadmap.
• Foster an engineering culture and a safe, motivating environment.
• Maintain system stability and manage resources, suppliers, and budgets effectively.

About the team

The Pay & Receive Now area, part of the Payments & Savings Tribe, focuses on delivering seamless and secure payment solutions globally. You’ll collaborate with colleagues from other tribes, as well as Business, Design, Legal, and Risk, to achieve our shared goals.

Top responsibilities

• Manage IT delivery in a complex environment; challenge the status quo and drive improvement.
• Ensure an integrated IT approach and align with other projects within and beyond the tribe.
• Lead in technology across operations, change, and innovation.
• Manage budgets and improve software development and maintenance efficiency.
• Adhere to IT frameworks, including security, lifecycle management, and availability.
• Continuously improve IT practices within the team.
• Hire, develop, and train IT staff to boost squad productivity and individual growth.
• Build capabilities and share knowledge across chapters.
• Focus on innovation and foster an engineering culture.

You and your talent

• Complex Problem-Solving & Decision-Making: Skilled in navigating high-impact changes in complex IT environments.
• Leadership & Management: Strong coaching, negotiation, and integration skills across people, processes, and technology.
• Extensive IT Experience: 10+ years of senior-level experience with broad IT expertise.
• Agile & Team Development: Proven experience in Agile methodologies and coaching high-performing teams.
• Innovation & Market Awareness: Strong awareness of customer trends, digitalization, and emerging technologies.
• Technical Expertise: Solid knowledge of front-end, services, back-end architectures, and cloud technologies.
• Offshore Management: Experience managing offshore and nearshore development projects.
• Initiative & Inspirational Leadership: A self-starter with a challenger mindset who inspires and develops high-performing teams.

It is an advantage if:

• You have permanent residence in the Netherlands
• You are proficient in Dutch

We are looking for a candidate who lives in the Netherlands and can join us regularly at our office in Utrecht. Next to that, this is more than a job—it’s a chance to lead in technology, drive innovation, and shape the future of banking.