Senior CAPA Owner / Escalation Lead – Image Guided Therapy

Senior CAPA Owner / Escalation Lead – Image Guided Therapy

Your role:

As a senior CAPA Owner and Escalation Lead at Philips Image Guided Therapy (IGT), you are the key problem solver behind some of the most critical product issues within the organization. You will take ownership of escalations from start to finish—driving root cause investigations, leading cross-functional teams, and delivering solutions that meet the highest standards of regulatory compliance and business impact.

In this impactful role, you will lead end-to-end resolution of high-priority product escalations within the Image Guided Therapy Systems (IGT-S) business.

You’ll collaborate with engineers, data analysts, and process experts from multiple functions to identify root causes, implement containment actions, and deliver sustainable, structural solutions.

The issues you resolve will be diverse and high visibility—requiring deep analysis, precision in documentation, and readiness for regulatory audits and internal reviews.

You’ll gain exposure to a wide range of stakeholders and have the opportunity to influence both technical direction and product quality strategies across IGT.

You're the right fit if:

• You hold a Master’s degree or higher in Physics, Electrical/Electronics Engineering, Mechatronics, Systems Engineering, or a related technical field.
• You have 5+ years of experience in a lead engineer or systems engineering role—preferably in sustaining or new product introduction (NPI) environments.
• You possess strong root cause analysis skills, project planning capabilities, and the ability to document findings clearly and auditable.
• You are familiar with Six Sigma, statistical analysis tools (Python, Excel, Minitab), and Design of Experiments (DOE). Medical device experience is a plus, but not required.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care.

Embrace the unexpected

Over 125 years ago, Frederik and Gerard Philips started a small light bulb company in Eindhoven. Little did they realize that it would become a global force of innovation, committed to improving billions of lives worldwide. But it did.

Today, Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation. Making good on this promise depends on our passionate, inspirational, collaborative and diverse team.

We have over 80,000+ brilliant people around the world but are always looking for more. Like-minded, motivated, focused minds to join us in creating a healthier, more connected society while transforming themselves personally and professionally.

Working at Philips is more than a job. It's an experience filled with unexpected moments that will transform you in lasting and positive ways. Help us improve the world for the better while building a career that no one could have planned for. Even you.