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As a Principal Solutions Engineer at Backbase, you’re the strategic expert who leads the most high-profile customer engagements. You’ll work closely with senior stakeholders at banks and credit unions, helping them map out their future with Backbase’s platform. Your technical depth, combined with your industry knowledge, allows you to design complex solutions that address both immediate challenges and long-term goals. You’re also a mentor—helping Senior and Junior Solutions Engineers up their game by sharing your expertise in solutioning, presentations, and handling senior-level stakeholders.
Whether you talk to the board of directors, the marketing team or the IT department, you turn every red light green. You love to travel and stay abroad. We work on a global scale, so if you don’t already own a platinum flying card, you will within a year.
You will join prospects in their exploration of Backbase products. As an all-round product expert, you navigate through the full sales cycle, from doing technology deep dives and leading proof of concepts, to leading workshops and generating feedback. Your performance blows each prospect of its feet. And we do need a little extra more.
When we mention a getting-things-done mentality, you immediately recognize yourself. Not only do you feel comfortable talking business, you’re also a congenial companion during coffee breaks. And let’s not forget your organizing skills. Those skills, by the way, also come in handy when planning leisure time, because if we send you to the other end of the world and overload you with work, we do understand that you might want to loosen up afterward and explore the surroundings.
You will join a highly motivated global team with like-minded people that are spread across the globe. Currently our team is spread across Amsterdam, London, New York, New Jersey, Atlanta, Toronto, Singapore, Tokyo and Sydney.
Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.
Insurance
Multiple options to choose from; you choose the plan that will work best for you and your family members.
Lunch
Free daily healthy lunches, prepared by our in-house chef. Plus plenty fresh fruit, and snacks.
Commute
With MARTA within a few feet away and a security access parking garage attached to our building with 835 covered parking spaces, you choose how you would like to get to the office and we will pay for either option.
Social
Regular happy hours at the office with drinks, snacks and lots of laughter.
Clothing
You can wear clothes you feel comfortable in.
High spec equipment
We provide all employees with high-spec Macs and tech set up.
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to…
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.
Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.
The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.
Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.
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