Senior Frontend Engineer - Digital Assist
Your career starts on Magnet.me
Create a profile and receive smart job recommendations based on your liked jobs.
Senior Frontend Engineer - Digital Assist
Backbase is seeking a Senior Front End Software Engineer to join one of our development teams. This team is dedicated to enhancing our Customer Support capability, a key component of the Backbase Native AI Banking Platform.
Our Customer Support capability allows banks to provide their customers with exceptionally fast and efficient support, including embedded agentic/conversational AI aspects to provide a seamless customer support experience.
What you'll do
- Build responsive web applications using Angular and TypeScript that are clean, testable, scalable, and easily maintainable;
- Collaborate with cross-functional teams to analyse requirements and deliver high-quality solutions;
- Take full ownership of the Customer Support capability throughout its lifecycle, embodying a "you build it, you own it" mindset;
- We provide a flexible working model that allows employees to work both on-site and remotely.
Who you are
- You are a software engineer with 5+ years relevant experience, with a focus on building scalable, resilient, and accessible user-friendly web experiences;
- You possess expert knowledge of Angular, Typescript, CSS, and HTML;
- You are familiar with the objectives of modern frameworks like Angular and understand their core architectural principles;
- You have significant experience in testing frameworks including Jest, Cypress, and Playwright;
- Experience with Nx is an advantage;
- You have a strong understanding of reactive programming with RxJS;
- You have strong communication skills, enabling you to confidently engage with stakeholders at all levels and secure buy-in from both technical leads and team members;
- You are passionate about embracing AI/ML tools such as GitHub Copilot, Cursor AI, and Windsurf, and you enjoy shaping the product or platform’s functionality with AI;
- Experience with Fintech products or the banking industry is a plus;
- You have experience in areas such as security, performance, and scalability.
Our Perks
Insurance
Option to take up private health insurance for you and your family members.
Cycle
Loan bikes and cycle equipment plus benefit from a generous tax allowance with our Cycle to Work Scheme.
Pension
Pension scheme with a 4.5% contribution matched by Backbase.
Health
Discounted gym membership through our corporate fitness plan.
Referral
Referral bonus incentive for bringing the best talent.
Training budget
Specific budget for your personal development.
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to…
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.
Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.
The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.
Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.
People also viewed
Change language to: Dutch
This page is optimised for people from the Netherlands. View the version optimised for people from the UK.