Key Account Manager - Action

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Omni-Sales Excellence

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

Action is the fastest growing and leading non-food discount retailer in Europe. Action has now close to 3,000 stores with multiple store openings per day and operates in new countries every year. Reckitt is a priority supplier for Action and growing double digit. For Essential Home, Action is one of the biggest customers. The KAM in the Action team, located in the Netherlands, will report directly to Head of Action and plays a crucial role in the Action customer team. In this role you manage the Action EU business, driving Net Revenue, Gross Margin, and Trade Investment outperformance.

Your responsibilities

In summary, you'll be responsible for the following:

• Engagement in customer negotiations, including prices, conditions, consideration and joint business plans
• Main point of contact for Action buyers and buying assistants on day-to-day basis
• Visiting the customer every month to strengthen the partnership by discussing new initiatives
• Responsibility for the budget in terms of planning and monitoring compliance with annual meeting, listing, etc.
• Monitoring and implementation of sales and contribution margin targets at brand and country level
• Participate in regular business reviews with the countries including KAM and TM
• Continuous analysis and improvement of sales and earnings potential
• Analysis and optimization of the distribution, listing, placement and price situation including best practice sharing in all countries
• Analysis and evaluation of the relevant customer KPIs across EU
• Close cooperation and coordination with the local (discounter) teams in the countries Action operates in

The experience we're looking for

• At least a bachelor's degree in business administration, preferably with a focus on sales, trade or marketing, or comparable qualification
• At least 5+ years of professional experience, either in key account management, category management, trade marketing, field sales or marketing required
• Knowledge of international trade
• Results oriented, entrepreneurial, and self-motivating.
• Action-orientated, with a focused and pragmatic approach to problem solving.
• Displays Essential Home core values of Achievement, Teamwork, Entrepreneurship and Commitment and collaboration across multi-country teams.
• Proficient in dealing sell-out data and ability to analyze this data professionally
• Highly numerate and analytical skills, including strong computer literacy skills (Advanced Excel, PowerPoint and Sales systems software experience).
• Good interpersonal and time management skills. Must enjoy working in a dynamic, fast-paced environment. Confident interaction at all levels within the Essential Home organizations.
• Willingness to travel internationally to visit the countries Action operates in
• Speaking Dutch fluently is mandatory.
• Fluent English is required.

The skills for success

Key Account Management, Ecommerce, Analysing sales data, Leadership skills, Consumer Insights, Shopper Insights, Category Analysis, Collaboration and partnership skills, Influencing, Consultative Selling, Customer strategy, Channel strategy, Sales strategy development, Perform product planning, Business acumen, commercial acumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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