Technical Service Representative

Careers at AkzoNobel

Technical Service Representative

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

Let's paint the picture of this role

Are you passionate about delivering top-notch technical service and building strong customer relationships? As a Technical Service Representative – Marine & Protective, you’ll play a pivotal role in advising on paint applications and ensuring that our products meet the highest standards. With a dynamic customer base that spans civil and commercial sectors—including ship owners, marine consultants, and engineering contractors—you’ll be at the forefront of our mission to provide exceptional service and expertise. Based in Belgium or the South Netherlands, this is your opportunity to make a real impact in a global organization.

Responsibilities:

• Provide expert advice on paint specifications, application recommendations, and inspection procedures to ensure compliance with standards.
• Act as the liaison between AkzoNobel, the Account Executive, customers, and contractors.
• Prepare all relevant documentation prior to customer meetings and project initiation.
• Conduct on-site inspections and maintain a daily logbook of all site and project activities.
• Complete reports promptly and accurately, ensuring clarity and detail.
• Coach and train Technical Service Representative colleagues as needed.
• Support product testing and trials as required.
• Adhere to AkzoNobel’s HSE rules and represent the company’s position in case of disputes.
• Issue disclaimer letters when necessary and always uphold professionalism and ethical conduct.

What do you need to be successful in this role:

• At least 3 years of experience in technical service, applicator supervision, or quality control.
• Solid technical knowledge of marine and protective coating products.
• Familiarity with surface preparation methods and coating application techniques.
• Strong attention to detail to ensure compliance and quality.
• Proven ability to make independent decisions and manage your workload effectively.
• Excellent communication, interpersonal, and conflict resolution skills.
• Proficiency in IT tools such as Outlook, Word, and Excel.
• Fluency in English (essential).
• Certifications such as NACE or FROSIO (level 3) are highly desirable.
• Full EU driving license.

What do we offer in return:

• Above-average annual holidays: 46 days off.
• Participation in the AkzoNobel pension plan.
• 13th month
• Travel expenses to and from work.
• Opportunities for ongoing education and professional development.
• Access to events and networking platforms.
• Paint with a discount for your personal projects.
• Company car

It is essential that you have a visa that allows you to work in the Netherlands.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.