Inside Sales - Technical Support

About this Position

Join Our Commercial & Technical Team!
We are looking for a versatile and dynamic professional to join our team in a dual role combining Inside Sales and Technical Customer Support. You will be part of our commercial team specializing in adhesive, surface treatment, and sealing solutions for industrial manufacturing. This role offers the opportunity to leverage your commercial skills while developing technical expertise to support our customers and distributors. 😊

What you’ll do

🏆 Inside Sales (Remote Sales & Lead Management)

• Generate remote sales opportunities and contribute to revenue growth.
• Manage inbound leads efficiently, qualify them, and decide on the involvement of a field sales engineer.
• Proactively build and develop strong relationships with customers and distributors through targeted sales prospecting.
• Collaborate with technical, field, and marketing teams to support commercial development initiatives.
• Design tailor-made solutions by analyzing customer needs and offering value-added recommendations from our product portfolio.
• Achieve and exceed set sales performance targets (KPIs).

🎯 Technical Customer Support & Helpdesk

• Provide technical support and advisory services for our adhesive solutions.
• Respond to customer inquiries via phone and email in Dutch and English.
• Assist customers in selecting the most suitable products for their applications.
• Work closely with local engineers to find the best technical solutions.
• Identify new manufacturing opportunities for customer development.

What makes you a good fit

• Education: Bachelor’s degree (Bac+3) in Business, Engineering, Chemistry, or a related technical field.
• Experience: A first experience in sales, customer service, or technical support is a plus.
• Sales-driven mindset with a strong focus on achieving and exceeding goals.
• Excellent verbal and written communication skills in Dutch and English.
• Curious, organized, and proactive, with a strong willingness to learn.
• Ability to adapt quickly and take initiative.
• Proficiency in digital tools (CRM, Microsoft Office).
• A background in chemistry, engineering, or mechanics is a strong plus.

Some perks of joining Henkel

✅ A comprehensive training program on our products and solutions (3-month onboarding).
✅ Hands-on technical training in collaboration with our engineering and lab teams. ✅ A diverse and challenging role combining sales and technical expertise. ✅ A dynamic and supportive work environment with an international team. ✅ Opportunities to travel across Europe for client meetings and technical training.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations. Henkel Team

Over Henkel

Voortbouwend op een sterke erfenis van meer dan 145 jaar, geven wij de toon aan om het leven elke dag opnieuw te verbeelden en te verbeteren. Vandaag en voor toekomstige generaties. Via onze innovatieve en duurzame merken en technologieën en via onze teams over de hele wereld. Henkel bekleedt leidende posities in zowel industriële als consumentenactiviteiten: Ons portfolio omvat bekende haarverzorgingsproducten, wasmiddelen, wasverzachters en kleefstoffen, dichtingsmiddelen en functionele coatings.