Expert Supply Chain Process Excellence OTC (Functional Specialist)

Expert Supply Chain Process Excellence OTC (Functional Specialist)

As the Expert Supply Chain Process Excellence you will support the global Supply Chain business applications for business group Taste Texture and Health Ingredient Solutions in dsm-firmenich. This includes end-users and managers at various levels in the different business units and global regions. You will interact with Corporate Digital Services Department as well as with external software-providers. Your work includes improvement projects, continuous improvement, support for running business and maintenance of business rules for Order-to-Cash.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

• Oversee and support the optimal functioning of supported business processes and applications, collaborating with relevant dsm-firmenich corporate departments and 3rd party software suppliers. This includes issue solving for running business
• Support improvement projects, including requirements gathering, process improvement, test script writing, testing, project implementation, training, and user support
• Work with corporate IT for the development of changes and improvements to the systems
• Establish, share, and enforce best practices for Order-to-Cash processes, covering SAP, the Customer Portal, and CRM, including user rights management
• Ensure global standardization and harmonization of master data, processes and tools at BG level
• Coach, train, coordinate, and evaluate the relevant group of Regional Key Users while acting as a liaison between RKUs and 2nd line support teams, ensuring documentation is up-to-date and addressing ICT security aspects and incident response for uninterrupted business continuity

We bring

• You get the possibility to be at the front of Biotechnology Innovations, where ICT plays a big role
• You get the opportunity to be of great added value to our supply chain and dsm-firmenich
• A dynamic work environment with many challenges that give you the possibility to work autonomously and with a team in finding the right solutions. You are given the freedom to be creative and proactive
• An inclusive and multicultural team with respect for everyone
• We offer you the possibility to grow and develop yourself professionally and personally

You bring

• Possess a relevant bachelor's degree and secondary certifications in areas such as Supply Chain Management or SAP
• Demonstrate proven and robust knowledge of SAP SD, along with technical knowledge on SAP tables and the relations between table. Experience with S4HANA and integration projects
• Exhibit strong understanding of various business processes, particularly E2E supply chain
• Showcase experience in the process- or food-industry
• Demonstrate a track record of collaboration in diverse international organizations, actively contributing to project goals and providing knowledge support
• Display a proactive drive to professionally support internal customers, coupled with analytical, critical thinking, detail-oriented, deductive reasoning, practical/pragmatic approach, and problem-solving abilities

Equal Opportunities Commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate, there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet.

dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

Perks and Benefits

Purpose

Working for dsm-firmenich means the opportunity to really contribute to improving the health of people and planet through sustainable nutrition.

Recognition

We pursue a fair and competitive remuneration policy, recognizing individual and team competencies and performance.

Unlimited learning

We offer you a world of learning at your fingertips through an extensive library of both work and non-work-related training materials and platforms.

Mentorship program

We offer an internal mentorship program that help develop your existing skills and gain new ones.

Flexibility

We support a hybrid workplace that offers flexibility to employees across the business.