UX Designer

UX Designer at DEPT®

This role is part of our Managed Services team based in the Netherlands. We combine our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to deliver exceptional and engaging digital experiences that build lasting relationships with our clients like Gant, Inter Milan, bol.com and Just Eat Takeaway.

JOB PURPOSE

As a Data-driven UX Designer in our Managed Services team, you play an important role in achieving customer growth. You help our clients maximize their potential by creating user-centric strategies that drive results. You are a UX designer in essence, but are able to move freely between high-level data analysis and high-fidelity solution design. On top of that, you have a knack for e-commerce and a passion for helping clients make their performance targets.

KEY RESPONSIBILITIES

• Use data, research, A/B testing, and analytics to identify opportunities in client platforms and products;
• Develop and present optimisation plans, hypotheses and experiments that drive business growth;
• Measure UX and CRO impact, report outcomes, and recommend next steps;
• Design UX features ready for development;
• Stay up-to-date with UX trends, eCommerce benchmarks and best practices.

WHAT WE ARE LOOKING FOR

• Have a minimum of 5+ years of experience as a UX designer at an e-commerce retail company or digital agency;
• Solid understanding of UX design principles, customer behavior analysis, and experimentation methodologies and ability to set up testing (e.g., A/B and multivariate testing);
• Strong analytical skills and experience working with tools like Google Analytics, Hotjar, Optimizely, or similar;
• Familiarity with Salesforce Commerce Cloud and Shopify is a strong plus;
• Strong organizational and prioritization skills to manage multiple projects and client expectations simultaneously;
• Can prove your expertise with a strong portfolio showcasing successful UX and CRO outcomes;
• Working proficiency in Dutch and English;
• Direct availability to start working in the Netherlands.

WE OFFER

• A flexible, hybrid working policy (2-3 days from the office, depending on location) and the opportunity to work from abroad for 13 weeks a year.
• 24 vacation days per year and the possibility to buy an unlimited number of extra vacation days.
• DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs. Develop your skills with courses and programs tailored to your needs.
• Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office.
• Get a discount on your lease bike and ride in style. You can also enjoy hassle-free commutes with an NS Business Card.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021, has been named a Great Place To Work since 2022 in the Netherlands and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.