Special Channel Associate
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Join JTI - Special Channel Associate
At JTI, we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.
To make a difference with us, all you need to do is bring your human best.
Special Channel Associate
Position purpose:
The Associate is responsible for managing and developing relationships with key clients in the Ho.re.ca. channel while also identifying and acquiring new business opportunities. He/she has a deep understanding of the HORECA industry, a proven track record of client relationship management, and the ability to build new partnerships.
Strong relationship-building skills, and a proven track record in managing accounts and driving sales growth within this channel. The role requires a proactive individual capable of strategically managing customer relationships, identifying opportunities for growth, and ensuring the overall satisfaction of key clients.
In this role, you will manage key client accounts, develop and implement strategies to drive business growth, and ensure the seamless execution of events and hospitality-related projects. You will be the main point of contact for clients, working closely with them to understand their needs and deliver tailored solutions that exceed expectations.
What will you do – responsibilities:
- Build strong relationships with accounts and drive sales growth within this channel.
- Regularly visit clients to strengthen relationships and identify opportunities for upselling or cross-selling to meet clients’ specific needs and business objectives.
- Act as the primary point of contact for all client inquiries and concerns, ensuring high levels of customer satisfaction and timely resolution of issues.
- Educate clients on product offerings and innovations, delivering product demonstrations and training to ensure optimal usage and customer engagement.
- Identify new business opportunities within the Ho.Re.Ca. and hospitality sector, events industries, creating proposals and pitching services to potential clients - from lead generation to negotiation and finalizing contracts.
- Prepare regular sales reports and forecasts, tracking performance against targets, and contributing to strategic planning and decision-making processes.
- Monitor industry trends, competitor activities, and market demands, providing insights to enhance the company’s positioning and product offerings within the Ho.Re.Ca space.
- Work closely with internal teams such as marketing, logistics, and product development to ensure alignment and support for client needs and project execution.
In 6 months you will:
- Acquire knowledge and understanding of market environment and dynamics.
- Become self-sufficient in supporting the development of activities on the assigned regions as well as activities related to your position.
Who are we looking for – requirements:
- University degree (Business Economics) - Event Manager master (plus).
- 2/3 years in account management, project management, or a related role in the Ho.Re.Ca./ events industry.
- Communication, teamworking and presentation skills.
- Adaptability and flexibility skills.
- Strategic thinking and problem-solving capabilities, with a customer-centric approach to account management.
- Proven experience in sales or account management, preferably within the Ho.Re.Ca. sector.
- Fluency in English.
What to expect:
Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.
"At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. We are committed to providing reasonable adjustments to applicants with special needs." Talent Advisor
Job Segment: Pre-Sales, Product Development, Relationship Manager, Event Planning, Strategic Planning, Strategy, Hospitality, Research, Sales, Customer Service
JTI - Japan Tobacco International is the international tobacco business of Japan Tobacco Inc., a leading international tobacco product manufacturer, with a global market share of almost 10%. Our company was formed in 1999 when Japan Tobacco Inc. purchased the international tobacco operations of the US multinational R.J.Reynolds. In 2007, Gallaher, a FTSE 100 business, was acquired by Japan Tobacco…
JTI - Japan Tobacco International is the international tobacco business of Japan Tobacco Inc., a leading international tobacco product manufacturer, with a global market share of almost 10%. Our company was formed in 1999 when Japan Tobacco Inc. purchased the international tobacco operations of the US multinational R.J.Reynolds. In 2007, Gallaher, a FTSE 100 business, was acquired by Japan Tobacco Inc. At the time, this was the largest foreign acquisition by a Japanese company.
In 2009, the JT Group acquired part of the worldwide business of Tribac Leaf Limited (a company that trades tobacco in Africa), as well as two Brazilian companies active in the tobacco business, Kannenberg and KBH&C. In the same year, the JT Group also set up JTI Leaf Services, a joint venture with two leaf suppliers in the US – Hail & Cotton Inc. and JEB International.
The Head Quarters are located in Switzerland, Geneva. Worldwide JTI has approximately 25.000 employees spread out over 89 offices en 29 factories. Our brands are sold in more than 120 countries.
Our office in The Netherlands is located in Hilversum and we are responsible for the Dutch market In Hilversum we count 107 employees. Together with Belgium and Luxemburg we are part of the Benelux market. The main office for Belgium and Luxemburg is located in Brussels.
JTI is a true multinational company, without having one culture or one nationality taking precedence over another.
Our roots lie in many different countries - Japan, United States, Great Britain, Austria, only to name a few, and we take pride in building our strength from the diversity of our heritage and the cultures our employees represent. We believe that diversity enables cross-fertilization; it is a true source of inspiration for continuous improvement, development and progress.
JTI Diversity in numbers 60 countries where we have employees 120 countries where our product is sold 27 countries where our product is manufactured 90 nationalities within JTI 48 nationalities located in the Geneva Headquarters 12 nationalities in JTI's 17 Executive committee members
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