Repair Analyst

Here’s how you make an impact

When there is a defect in a product, you can quickly identify the problem. Thanks to your analytical skills and practical abilities, you are able to repair the defect yourself. Are you looking for a technical role with a lot of diversity in a high-tech environment? Do you have an eye for detail and are you always looking for improvements? Then the role of Repair Analyst is perfect for you!

This is what we offer you

A friendly working environment where personal contact is highly valued. We believe it’s important for you to continue developing yourself and offer you the space for personal growth, with the freedom to take your own initiatives.

Additionally, we offer you:

• 27 vacation days
• 13 extra days off
• Flexible start and end times in a day shift schedule
• Pension scheme
• Bicycle plan

This is what you bring to the team

You are communicative and can easily collaborate with others within the organization. In addition to being analytically strong, you are also pragmatic. You are also well-organized administratively. You prefer to think in terms of solutions rather than problems.

Further, we ask for:

• A completed HBO education in the field of electrical engineering
• Experience reading technical drawings and electrical schematics
• Good communication and writing skills in Dutch and English
• Full-time availability.

Your daily responsibilities include

As a Repair Analyst, you will analyze returned products based on customer complaints and identify possible causes. You will advise on solutions and the associated costs. When necessary, you will process repair requests and take care of the repair work.

Your tasks also include:

• Receiving and assessing customer complaints, update requests, re-qualification, and repair requests via forms
• Registering customer complaints and requests in the system
• Analyzing possible causes
• Determining the work methods for repairs based on basic instructions and drawings
• Creating new work instructions related to updates for the Repair department