Functional Application Manager Asset Based Financing

Functional Application Manager Asset Based Financing

Summary:

Are you ready to take ownership to enhance our Asset Based Financing processes and applications? Then we’re looking for you!

Job Description:

We are seeking a dedicated and innovative Functional Application Manager (FAM) to join our Asset Based Financing team at NIBC. In this role, you will be responsible for the maintenance, analysis, and enhancement of our application environment from both functional and technical perspectives. You will bridge the gap between business needs and technical solutions, ensuring alignment with organizational goals and customer expectations. You will collaborate closely with various stakeholders to identify and implement high-value solutions that enhance our Asset Based Financing processes.

Key Responsibilities:

Stakeholder & Vendor Management:

• Liaise between the user community and the IT infrastructure, ensuring effective communication and understanding of user needs;
• Manage relationships with external vendors to ensure service quality and compliance with contractual obligations.

Business Analysis:

• Gather and analyze functional and technical requirements from stakeholders and key users;
• Drive the development and improvement of applications influenced by technology updates or user needs.

Configuration Management & Operational Responsibilities:

• Administer day-to-day operations to ensure service continuity, recovery, security, and performance;
• Perform regular maintenance on applications and databases, following the Agile way of working.

Test & Change Management:

• Document, test, and validate data/process for change management;
• Manage the life cycle and release management of applications.

Incident & Problem Management:

• Investigate, diagnose, and resolve application-related problems, ensuring minimal disruption to business operations;
• Proactively protect the confidentiality, integrity, and security of NIBC information assets.

User Support & Training:

• Provide user support and customization within the SAAS applications (Fen-X, ACBS, and Hyarchis);
• Coach key users in application usage and promote a culture of security and responsibility.

Continuous Improvement:

• Consult on continuous improvements as the Subject Matter Expert (SME) for users;
• Identify opportunities for innovation and high-value solutions that align with organizational goals.

Your team

You will be part of an engaged and multi-talented Asset Based Financing team (10fte) that is part of the overarching Corporate Banking IT team. The ABF team facilitates both the Operations (incl. KYC) and Asset Based Financing domain. It is in our nature to cooperate, complement and reinforce each other. The social relationships in the Asset Based Financing team are strong and there is ample room for personal development. We are committed to a diverse workforce and an inclusive culture, where openness and respect are essential. We look forward to welcoming a new colleague with intellect, humor and good work ethics!

What do you bring?

Required:

• 2–5 years of experience as an Application Manager with a T-shape profile (Business analyst, configuration, testing)
• Affinity with IT and banking systems
• Experience working Agile (Scrum, Kanban), using Agile tools (e.g. JIRA)
• Proven ability to work effectively in cross-functional teams

Desired:

• Knowledge & experience with KYC applications, Lending applications, DMS
• Knowledge & experience in the banking or financial services sector
• A proactive approach to identifying challenges and proposing actionable solutions
• High motivation to develop and maintain expertise in your domain
• Passion for innovation and delivering high-value solutions aligned with organizational goals and customer expectations
• Understanding of business domains operations
• Ability to perform well under pressure
• Excellent verbal and written communication skills to articulate requirements and facilitate stakeholder collaboration, both in Dutch and English

NIBC as an IT employer

NIBC IT consists of several domains and together NIBC IT aims to be one of the driving forces behind the digital transformation of our bank, an ongoing process that will profoundly change the relationship with our clients and the way we do business. IT is forever changing and so is NIBC and in order for us to be able to keep on changing, we need engaged individuals to help us lead the bank into the future.

NIBC as organization

Founded in 1945 to finance the visionary entrepreneurs who helped rebuilding the Netherlands after the second World War, NIBC was closely collaborating while professionally supporting companies and individuals in realizing their dreams and goals with a sustainable future in mind. As a multicultural midsize bank with a working environment that is best described as dynamic and ambitious, we share a forward-thinking, can-do attitude with our employees and clients which we call our THINK YES mentality. Our corporate values are Professional, Adaptive, Collaborative and Entrepreneurial. You will have a direct and meaningful impact on both the bank and its clients. By building our company on optimism and mutual trust, and with our THINK YES mentality, NIBC is an enterprising bank that enables ambitions.

What’s in it for you?

NIBC provides an ambitious environment where together we strive to create a fantastic workplace in which you feel safe and challenged to be the best version of yourself. This is in line with Professional, Adaptive, Collaborative and Entrepreneurial, since you are in the lead of setting the PACE of your career at NIBC. In addition you receive a competitive salary, plus:

• Several ways to support your development personally and professionally, ao: personal development budget, to spend at your own discretion, professional budget provided by your manager, to develop yourself in your work and an In-house learning offering;
• NIBC embraces the Hybrid way of Working. This means that we support working from home as well as encourage our colleagues to come to the office. NIBC's guideline is to spend at least half of the working time at the office;
• Travel expenses or NS Business Card 1st class;
• 32 vacation days (which do not have to be registered);
• Excellent pension scheme (26% NIBC contribution);
• A voucher to improve your home office;
• The opportunity to take ownership and show initiative in your role. We are always open to new ideas, and encourage to use your voice;
• The nature of our Grow to Make a Difference program enables you to be in charge of your own development;
• Two staff associations: YoungNIBC and MyLeisure;
• Vitality program, annual company-wide sports & leisure days;
• Monthly internet allowance;
• Laptop and a company phone;
• Excellent facilities at the office (Coffeecorner, Restaurant, Exchange bar);
• Last but not least, a fun workplace in which diversity and inclusion is valued.