Manager Retail Excellence

Purpose & Overall Relevance for the Organization:

Direct to Consumer (DTC) business will represent the majority of Adidas revenues by 2025, experiencing yearly double-digit growth. Beyond sales, the impact we can create on every consumer through DTC and the Retail Back Office is massive and unique.

The Manager of NAM SCM Retail Excellence is responsible for coordinating and driving the DTC roadmap with focus on alignment with Sales and Markets on Key Initiatives, Performance improvement, and Tactical alignment as needed.

Key Responsibilities:

• Support the development, planning, and execution of Supply Chain DTC initiatives.
• Build partnerships with stakeholders in NAM Supply Chain, Retail Operations, Allocations, Sales, and IT to enable alignment on day-to-operations and facilitate consistency between expectations and capabilities through proactive communication.
• Act as a trusted partner to DTC commercial teams by communicating performance, capabilities, new implementations, and escalations.
• Support assigned projects effectively with timely communication on project progress and results to Senior Management and stakeholders.
• Contribute significantly to continuous improvement of Supply Chain DTC capabilities.
• Monitor performance of Supply Chain DTC initiatives against targets - identify deviations and initiate necessary changes.
• Drive or support system and process enhancements that help improve the DTC SCM related KPIs.
• Identify and implement improvement opportunities.
• Work closely with the NAM Supply Chain market teams and the global DTC teams to support the implementation of solutions efficiently.
• Connect with Retail planning for regular forecast updates. Identify process improvements to increase forecast accuracy working with Distribution Center (DC) planning on capacity plan to fulfill Retail forecast.
• Provide input to the decision-making process to maximize sales of Retail while keeping in mind the overall cost for Supply Chain and Retail Operations.
• Maintain toolkit and best practices.

Key Relationships:

• NAM Market (functions within SCM and Commercial/DTC functions Global Sales (Retail)
• GOPS
• GSCM
• Finance NAM + SCM
• IT

Knowledge Skills and Abilities:

• High level of system knowledge (SAP, PowerBI, MS Office suite).
• Proven collaboration and people skills.
• Good communication skills, especially when interacting with different levels of business.
• Ability to mediate, convince, and build consensus between cross-functional stakeholders with different objectives.
• Ability to work in a fast-paced environment with different international cultures.
• Business- and solution-oriented mindset.
• Good knowledge about Omnichannel, fulfillment, and e-commerce and Retail.
• Self-initiated and proactive mindset.
• Strong analytical skills.
• Ability to think end-to-end, operate cross-functionally, and have a good understanding of external business drivers.
• Team player.
• Fluent in English, both verbal and written.

Requisite Education and Qualifications:

• Bachelor’s degree in Business or Supply Chain Management from a College or University. We welcome the equivalent combination of education and experience in lieu of a degree.
• Minimum 3 years' work experience in one or more Supply Chain Management, Business, or Finance functions in a global company, ideally in the sporting goods industry.
• CPIM and Lean Six Sigma Certification are a plus.
• University degree, PMP and lean sigma certification preferred, MBA is a plus.

We officially returned to office in a hybrid work environment, working 3 days in office and 2 days remote. The working location of this position is Portland, Oregon. Though our teammates hail from all corners of the world, our working language is English.