Assistant Vice President, Loans Agency

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas, and collaborate toward greater innovation, speed, and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Job Description: Loan Agency AVP

Loan Agency is part of the Transaction Processing Unit, within the Operations Division for EMEA. Transaction Processing provides efficient and accurate processing, ranging from single-touch, single entry to multi-touch, complex transaction processing. The Facility Agent is responsible for managing a portfolio of Syndicated Loans and for managing events on each Facility in accordance with Facility Agreements and Market Practice. Acting on behalf of a syndicate of lenders, the Facility Agent must deal with scheduled and unscheduled events, issues, and queries. These must be dealt with quickly and efficiently and administered in accordance with the relevant Facility Agreement.

Main Purpose of the Role

The Loan Agency AVP will monitor and control daily workflows, including assigning tasks to the Analysts to ensure the completion of daily obligations. The AVP will manage the onboarding of new/refinanced deals in accordance with Head Office Rules, Regulations, Contracts/Agency Agreements, and Compliance policy, including supporting the Loan Agency analysts with their daily tasks and acting as a first point of escalation.

Key Responsibilities

• Provide support and guidance to junior team members to facilitate the completion of daily obligations and new deal capture in accordance with head office rules and regulation.
• Responsible for the accurate verification of junior team members' work.
• Provide assistance, as requested, to line management in the control of daily workflows to ensure timely completion of daily obligations.
• Provide first-line escalation to junior members of the team for issue resolution and using knowledge, solve routine issues and queries, escalating where necessary for decision making.
• Assist line management in the creation, review, and maintenance of policies and procedures to ensure accuracy.
• Provide general support to facilitate the implementation of projects as and when necessary.
• Communicate and negotiate with a variety of stakeholders, including Front Office, Lenders, external legal counsel, and Borrowers to administer events on a portfolio of loans.
• Act as the first point of contact for issue resolution and escalation, using specialized knowledge to solve routine issues and answer queries.
• Build relationships throughout MUFG to establish a peer network, gather relevant information, and help to ensure effective inter-departmental collaboration.
• Operate as a product specialist, providing subject matter expertise where required.

Work Experience

Essential:

• Previous experience of working in a manual operations environment.
• Experience of working in a fast-moving environment under time pressure whilst retaining strong attention to detail.
• Previous experience of Syndicated or Agency Loan Operations.
• Experience with facilitating calls and meetings with external legal counsel, Borrower, and Lenders.
• Excellent Client Service Skills and Experience.

Functional / Technical Competencies

Essential:

• Strong computer literacy skills, Microsoft Office, etc.

Preferred:

• Knowledge of Debtdomain.

Education / Qualifications

Essential:

A level or equivalent education is essential.

Preferred:

Bachelor’s degree is preferable.

Personal Requirements

• Excellent communication skills.
• Results-driven, with a strong sense of accountability.
• A proactive, motivated approach.
• The ability to operate with urgency and prioritize work accordingly.
• Strong decision-making skills, the ability to demonstrate sound judgment.
• A structured and logical approach to work.
• Strong problem-solving skills.
• A creative and innovative approach to work.
• Excellent interpersonal skills.
• The ability to manage large workloads and tight deadlines.
• Excellent attention to detail and accuracy.
• A calm approach, with the ability to perform well in a pressurized environment.
• Strong numerical skills.
• Excellent Microsoft Office skills.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected, and their opinions count. We support the principles of equality, diversity, and inclusion in recruitment and employment, and oppose all forms of discrimination.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive, and innovative. They reflect who we are, who we want to be, and what we expect from one another.

Our Culture Principles

• Client Centric
• People Focused
• Listen Up. Speak Up.
• Innovate & Simplify
• Own & Execute