Payment Operations Analyst

We’re looking for a **Payment Operations Analyst** to join us in Bradford. Our mission is to deliver simple and efficient processing with a controlled, quality service, so that our customers can deliver for theirs. The team is responsible for Purchase to Pay, Billing, Customer Payments, Accounts Receivable, Bank Reconciliations, and Travel and Expenses. We provide these services to our colleagues across Europe and the US, including to VirginMedia-O2, Virgin Media Ireland, our head offices, and a number of exciting new ventures. This is a phenomenal opportunity for you to work as part of a world-class team within Payment Operations. In return, we will support and develop you to help you take your career in the direction you want, with regular opportunities to develop new skills and work in new areas. You will receive regular reviews with a focus on your career-development and job satisfaction.

What will you be doing?

This role provides first-line functional support to the business and our suppliers for our procurement systems, by phone and by email. It involves collaborating with a wide range of people to deliver outstanding customer service for our colleagues and suppliers. Key responsibilities include: - Updating master data in the procurement system e.g. user access, vendors, catalogue listings, accounting cost centres, etc. - Monitoring and resolving transactions which have failed to complete successfully, e.g. approved purchase requisitions which have not generated purchase orders, or invoices which have not interfaced. - Supporting users to create, process, and maintain their PRs and POs. - Managing Chatbots and assigning tickets to the relevant departments. - Raising change requests with the Finance Systems team where required, and partnering with them to test the changes. - Training users on how to use the procurement and helpdesk solutions. - Driving the automation agenda, identifying improvements and automations which increase our efficiency and governance. We tend to look for people with:

Essential Skills & Abilities:

- Confident investigating and resolving IT problems. - Strong communicators who can represent the team externally. - Ability to work to tight timelines and meet targets without compromising on quality. - Good attention to detail, excellent self-review skills, and a right-first-time mentality. - Flexible, adaptable, and keen to learn new skills. - Interest in automation technologies.

Desirable Skills & Abilities:

- Project management experience - Proficient use of German in a business environment - Experience of working with Finance/Procurement systems such as Oracle, SAP, Ariba, RightNow. - Strong Excel skills

What’s in it for you?

- Competitive salary + Bonus *where applicable* - 25 days annual leave with the option to purchase 5 more - Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover, and dental insurance - Matched pension contribution up to 10% - Access to our car benefit scheme - Access to our online learning platform to continue to develop and grow your career with us - The chance to join an innovative, fast-paced and passionate team

Who we are:

Join Liberty Global and Shape Tomorrow’s Connections Today! At Liberty Global, we connect people through cutting-edge technology. As a world leader in broadband, video, and mobile communications, we invest in fibre and 5G networks, providing over 85 million fixed and mobile connections through leading brands, such as Virgin Media O2, VodafoneZiggo, and Telenet. Our Ventures portfolio has strategic stakes in over 75 companies in content, tech, and infrastructure, including ITV, Formula E, AtlasEdge, and Egg. We prioritize diversity, equity, and sustainability, using technology for good. If you're entrepreneurial and thrive on challenges, join our high-performing team. Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We’re eager to hear from you, no matter your background.

Our Story

We’re building Tomorrow’s Connections Today, bringing people together through the power of our technology. Liberty Global is a world leader in converged broadband, video, and mobile communications and an active investor in cutting-edge infrastructure, content, and technology ventures. With our investments in fibre-based and 5G networks, we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond. We’re creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland, and UPC in Slovakia. Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology, and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate, and the Formula E racing series. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence. And we’re prioritizing diversity, equity, and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners, and the planet. **Privacy Policy** The data included in the candidate account (e.g., your name, email address, and CV; hereafter collectively “your data”) will be processed by Liberty Global as the Controller for the purposes of candidate selection, placement, and employment. Your data can also be shared with Liberty Global plc and/or its majority-owned subsidiaries (collectively, the “Liberty Global Group”, “we” or “us”) and third-party organizations providing recruitment, selection, placement, and employment services. Such third parties will use candidate information only in connection with such services and applicable law. Your data will be retained for the period of up to 1 year after closing the selection process, after which it will be deleted. You have: - the right to access your data or ask for a copy of the personal data that we hold about you and, if such personal data is inaccurate or incomplete, to request the rectification, erasure, or blocking of such personal data. - the right to object to the processing; and - the right to lodge a complaint at a supervisory authority or a court of law in accordance with applicable laws. If you wish to exercise your privacy rights or if you have any questions about our use of your data or about your privacy rights please contact: Peopleservices@Libertyglobal.com