Relationship Development Director

Join Us at Barclays

Position: Relationship Development Director

Team: Mid Corporate

As a Relationship Development Director at Barclays, you will manage, develop, and grow a portfolio of approximately 15 customers with turnovers ranging between £6.5 and £50 million, or with debt requirements exceeding £1 million. You will excel in customer service and deepen relationships to drive success.

Key skills for this role include stakeholder management and communication abilities. Additional skills such as IFS: ACIB, PCertB, Cert BB&C, DipBB&C, or Omega Credit Skills Development (CSD) are relevant. This role is based out of Lincoln, and it is essential to confirm your Legal Right to Work for any application.

Purpose of the Role

The purpose of this role is to develop and manage financial products and services, bridging the gap between product development, marketing, sales, and customer service with in-depth expertise.

Accountabilities

• Provide SME expertise on specific products and services, including features, functionalities, benefits, limitations, risks, and compliance.
• Identify market trends and regulatory requirements by analyzing data from sales figures and customer feedback to support the product development process and communicate key findings to stakeholders.
• Respond to customer inquiries, resolve issues, and provide guidance on product usage.
• Present product advantages and features to potential customers to build trust and encourage adoption.
• Assist with developing and executing marketing materials for the product, such as brochures, presentations, and online content.
• Participate in training sessions and workshops to share product knowledge and expertise with colleagues and stakeholders.
• Engage in events, conferences, and networking opportunities to showcase the product and generate interest.

Vice President Expectations

• Advise key stakeholders, including functional leadership teams and senior management on areas of impact and alignment.
• Manage and mitigate risks through assessment, supporting the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls related to your team's work.
• Exhibit comprehensive understanding of organizational functions to contribute to achieving business goals.
• Collaborate with other work areas to stay aligned with business activities and strategies.
• Create solutions based on analytical thought, analyzing complex alternatives to define problems and develop innovative solutions.
• Adopt outcomes of extensive research in problem-solving processes.
• Build and maintain trusting relationships with stakeholders to accomplish business objectives, using influencing and negotiating skills.

All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass guiding us to do what is right. Furthermore, they should embody the Barclays Mindset – Empower, Challenge, and Drive – our behavioral guide.