Partnerships Manager France

TicketSwap is a safe and trusted ticketing marketplace, active in 36 markets, that centralizes ticket demand and supply within a highly engaged fan community with close to 15 million individuals worldwide. The mobile-first platform was founded in 2012 and has grown into an international operating company, with local teams active in the Netherlands, Belgium, UK, France, Italy, Spain, Sweden, Germany, Czech Republic, and Hungary. TicketSwap has developed secure integrations with over 70 different ticket providers, empowering over 40,000 partnered events to benefit from more revenue, more control, valuable data insights, and effective marketing solutions driving extra primary sales while maximizing their resale potential.

Partnerships Manager France

To continue on our mission, we’re looking for a Partnerships Manager France. You will contribute by forging long-term relationships and partnerships with event organizers, venues, and ticketing companies in support of our expansion in France. Are you ready to join the world’s favorite place for fans to buy and sell tickets? Continue reading below! 👇

What you can expect from the work

Based in Amsterdam working from our HQ, you will:

• Do business that puts fans first, while serving the partner’s needs;
• Drive TicketSwap’s New Business & Account Management for the French market;
• Create an impact by taking the relationship with our prospects and partners to the next level;
• The role is a combination of existing account management (main part of your role) and new business development. You will spend a significant amount of your time managing and nurturing existing partnerships, but will also participate in identifying and developing new partnership opportunities;
• Own the overall relationships with partners, which includes managing onboarding, the implementation of our services, increasing adoption, and ensuring retention and high levels of partner satisfaction;
• Serve as the day-to-day operational contact for your accounts, providing services adapted to their needs, building trust, and identifying areas of opportunities for growth;
• Be the eyes and ears of TicketSwap in France to identify opportunities and market trends;
• Translate your knowledge, experience, and market insights into partner-valued features to strengthen TicketSwap’s position within the industry;
• Act as the feedback loop between the partner and the different internal teams (Product, Marketing, etc.). Solve issues and help to improve our services;
• Manage commercial negotiations to secure new partnerships or renew with existing partners;

Travel is required to strengthen relationships by visiting events and conferences which contribute to the bigger goal: building and maintaining Partnerships.

About you

• Exceptional proficiency in French (native) and English, both written and verbal. Any additional languages are a plus;
• You have a Bachelor’s degree and at least 3 years of experience in Sales and/or Partnerships, preferably in the ticketing or live events industry;
• You’re an ambitious, energetic, and positive person;
• You’ve got a commercial mindset and have solid skills in prospecting, negotiating, and closing contracts;
• You are data-driven and result-oriented;
• You're described as a strong communicator (verbal and written), have good relational skills, and you know how to handle tough situations;
• You're proactive, especially in understanding the exact needs of a partner and responding to them, as well as in identifying and solving problems;
• You embrace change and excel in a company and market that are continuously evolving;
• You can work autonomously and are well organized with a healthy focus on the details.