Account Manager eCommerce

eCommerce Account Manager

The eCommerce account manager oversees operations in Germany, Poland, Czech Republic, Slovakia, Austria, Switzerland, and Hungary. He/she collaborates closely with Sales Units and dealers to monitor progress towards eCommerce retail sales targets. To achieve these targets, the account manager takes responsibility for educating the network on optimal system usage and introducing new program functionalities. Additionally, the account manager actively encourages dealers to utilize PACCAR parts marketing tools, aiming to change customer ordering behavior by promoting the use of the DAF Webshop.

Objectives

• Achieve eCommerce sales targets in the allocated countries
• Achieve eCommerce targets of active number of dealers and customers
• Increase the usage of the PACCAR Parts marketing tools available to the dealer network

Your Profile

The eCommerce account manager should have a strategic mindset and experience in overseeing operations in multiple countries. Strong collaboration skills with sales units and dealers are essential. The ability to educate and influence the network on system usage and new functionalities is crucial. A proactive approach in promoting marketing tools and changing customer behaviors is expected.

Department

The eCommerce account manager will work closely with various departments to ensure sales targets are met and systems are optimally used. Continuous encouragement for using marketing tools is a core responsibility.

We Offer

An exciting opportunity to take on a key role in overseeing eCommerce operations across several European countries. The role requires strong leadership, the ability to implement new functionalities, and an active approach to encouraging dealers' use of marketing tools.