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Digital Fundraising and Supporter Engagement Officer

Posted 10 Jul 2024
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Work experience
0 to 7 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
Dutch (Fluent)

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Are you passionate about making a difference and harnessing the power of digital technology to support a meaningful cause? Greenpeace Romania is looking for enthusiastic individuals to join our team as Digital Fundraising and Supporter Engagement Officers. We have two positions available, and we welcome applicants from all backgrounds and experience levels. If you are driven, motivated, and eager to learn, we want to hear from you!

Greenpeace is an independent campaigning organization that uses peaceful, creative confrontation to expose global environmental problems and develop solutions for a green and peaceful future. Our mission drives us and is making Greenpeace a strong and ambitious force for environmental protection.

About the Role

As a Digital Fundraising and Supporter Engagement Officer, you will play a key role in developing and optimizing digital strategies to boost online donations and enhance supporter engagement. Your work will be crucial in driving donor acquisition, retention, and satisfaction, supporting Greenpeace’s mission to promote environmental sustainability in Romania.

Key Responsibilities

Digital Fundraising:

Plan and execute digital fundraising campaigns across email, social media, websites, and ads.

Enhance donation pages and online giving forms for improved user experience and conversion rates.

Use data analytics to track and report on fundraising performance.

Collaborate with internal and external professionals to create compelling content that drives engagement and donations.

Supporter Engagement and Retention:

Develop personalized communication plans to enhance supporter care and retention.

Handle donor inquiries and feedback through digital channels.

Organize virtual events to engage supporters and showcase the impact of their contributions.

Technology and Data Management:

Manage donor data using CRM systems and segment lists for targeted campaigns.

Implement marketing automation tools for streamlined communication.

Stay updated on the latest digital fundraising tools and technologies.

Ensure compliance with data protection regulations.

Collaboration and Capacity Building:

Align digital fundraising efforts with regional and local program plans.

Share best practices with staff and volunteers to support digital fundraising goals.

Contribute to the development of the overall digital fundraising strategy.


Required Skills and Qualifications

Education: Bachelor’s degree in Marketing, Communications, IT, Nonprofit Management, or a related field.

Experience: Experience in digital fundraising or digital marketing, preferably within the nonprofit sector.

Skills:

Strong copywriting and content creation abilities.

Basic understanding of SEO, email marketing, social media, and online advertising.

Proficiency with CRM systems (e.g., Salesforce) and marketing automation tools (e.g., HubSpot) or a strong willingness to learn quickly.

Excellent communication and customer/supporter-service skills.

Analytical skills with the ability to generate actionable insights.

Creative problem-solving abilities and a passion for innovation in fundraising.

Basic knowledge of web design and development is a plus.

Commitment: A strong commitment to Greenpeace’s mission and values.

Preferred Experience

Experience in digital marketing campaigns for NGOs or similar entities.

Familiarity with donor management practices and customer loyalty programs.

Basic online technical skills with a strong motivation to learn.

Why Join Us?

Flexible Working Hours: 20-40 hours per week, based on initial agreement, if full time hybrid work (3 office days/2 remote working days).

Location: Bucharest centrally located office, pet-friendly office with great coffee and occasional travel.

Impact: Work with a passionate team dedicated to environmental sustainability.

Growth: Opportunities for professional development and skill-building.

Other benefits: Private healthcare membership, meal vouchers 30 lei/working day, 13th salary.

Salary starts at 7800 LEI (gross) per month, it grows depending on relevant experience and competencies of the candidate;

Apply Today!

Don’t worry if you don’t meet all the requirements. If you are skillful, motivated, and eager to learn, we encourage you to apply. Together, we can make a significant impact on the environment and society.

Please send your CV and cover letter focusing on the qualifications, skills, expertise and what motivates you, no longer than half a page until 22nd of August.

Due to the large volume of applicants, we are unable to respond to individual queries. Only shortlisted candidates will be contacted within a time period of a maximum of 2 weeks from the closing date of application.
Greenpeace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Een wereld die draait op schone energie, met rijke bossen, duurzame landbouw en oceanen vol leven. Dat is de wereld volgens Greenpeace. We doen onderzoek, stellen misstanden aan de kaak, en overleggen met overheden en bedrijven over oplossingen. Als dat niet genoeg is, organiseren we creatieve en vreedzame acties. Greenpeace beschermt onze aarde al 40 jaar met veel succes, dankzij de inzet van vrijwilligers en de steun van onze donateurs.

Non-profit & Charity
Amsterdam
Active in 55 countries
100 employees
40% men - 60% women
Average age is 41 years