Strategy Consultant

At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.
We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech.

At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued.
Join us and become part of a company that's empowering people to unlock their digital potential! To get a sneak peek into our culture, find us on Instagram: @optimizely

Introduction

The Strategy Consultant will be responsible for providing our customers with strategic advice and enable them to achieve their strategic goals through the use of the Optimizely Digital Experience Platform, with a focus on our Web- and Feature Experimentation products. The Strategy Consultant will work closely together with account stakeholders to deliver projects for clients focused on achieving customer objectives through the best use of our technology solutions.

Job Responsibilities

• Develop an excellent understanding of the clients’ goals and objectives and their digital strategy and how they can be enabled by technology solutions
• Facilitate sessions and workshops around strategic insights with client stakeholders that drive alignment and influence action affecting business impact, user experience, data, and technology decisions
• Gain and maintain a deep level understanding of the Optimizely product suite to drive ongoing adoption of the platform and ensure high customer retention
• Work with our clients to develop a vision & strategy, map organizational processes, and support change management within their organization to achieve a mindset shift towards data-driven decision making
• Validate and frame ideas as prioritized testable hypotheses (including but not limited to AB tests), actionable recommendations, or questions to research and evaluate further for our clients
• Maintain a mindset of continuous optimization process focused on the customer experience: designing roadmaps, analysis, generating insights, and calculating business impact
• Develop a repository of knowledge from the on-going work and industrialize that to create a repeatable set of activities to scale the consulting function internally at Optimizely
• Share your knowledge with the wider Customer Success Organization, Product, Sales, and Marketing

Knowledge and Experience

• At least 1-3 years of experience in digital marketing, technology consulting, analytics, and/or customer experience optimization optimization (CRO, AB testing)
• Excellent communication and presentation skills
• Possess a good understanding of operational infrastructure, processes, and tools of a modern Digital Experience Platform
• Familiarity with Optimizely (or other leading A/B testing platforms) is a plus
• Ability to travel domestically up to 20% of the time to visit customers

Education

Possess a Bachelor’s degree (or equivalent work experience)

Competencies

Adapting to Others

Communicating Effectively

Critical Thinking

Establishing Relationships

Serving Customers

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

At Optimizely, our standardized language is English, and it is crucial to have good English communication skills to be successful in your global role. All our external and cross-location communication is done in US English (en-us), but internally you can speak in whichever native language you most identify with.

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