Junior Account Manager for Taste,Texture & Health

The Junior Account Manager is responsible for leading and managing the account to grow sales and profitability according to objectives, by establishing dsm-firmenich as the clients’ key partner, winning projects, and selling profitably flavors. This function will be reporting to the Senior Commercial Manager, Taste who is based in Indonesia.

Key Responsibilities:

• Define account objectives, develop commercial strategy, implement through account plan
• Identify and document business potentials and competitive landscape
• Develop successful working relationship with (new and existing) clients, establish dsm-firmenich as key partner to obtain briefs for profitable business
• Monitor client satisfaction and initiate corrective action where needed
• Identify business opportunities, decision factors and success criteria and define action plan accordingly
• Negotiate with clients favorable commercial terms, including payment terms, prices for new business and increases for existing items
• Maximize business vitality
• Get clear and complete briefing from clients, translate their needs into dsm-firmenich projects; brief creation and development teams
• Anticipate clients’ needs and lead proactive projects to generate new business opportunities
• Define accurate pricing and margin parameters for each project, according to guidelines, and enter properly all project

We bring

• A rich history and a promising future of bold scientific innovation and passionate creation with our customers;
• A space to grow by encouraging and supporting curiosity and an open mindset;
• A culture that prioritizes safety and well-being, both physically and mentally;
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;
• A flexible work environment that empowers people to take accountability for their work and own the outcome;
• Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity;
• A firm belief that working together with our customers is the key to achieving great things;
• An eagerness to be one team and learn from each other to bring progress to life and create a better future;

You bring:

• Bachelor degree in Food Science/Chemical Engineering/Biotechnology from an accredited university required
• A minimum of 1-3 years of flavors or food ingredients sales experience.
• Good business understanding of both dsm-firmenich and clients’ businesses, sales role and objectives
• Ability to develop successfully client relationship and to position dsm-firmenich as a key business partner
• Ability to develop strategic plans, define, prioritize and implement action plans according to business opportunities and success factors
• Sales and Negotiation skills
• Extended product expertise (product, market, consumer, technical/technology) and passion for taste
• Excellent communication and team building skills
• Strong organizational and time management skills
• Skilled at working in a fast paced environment open to constant change in demands
• Self-directed individual with a Can-Do attitude and the ability to work within a team
• Professional written and verbal communication and interpersonal skills
• Good knowledge of MS Office and SAP ERP systems and analytical skills (MS Excel)