Tech/IT Support Working Student

This role is at the center of our Holding team in Rotterdam. We’ve got a mix of skills here, from Finance and Hospitality to Recruitment, People & Culture, IT Support and Marketing. Think of us as the backbone of the company, keeping things running smoothly and helping out everywhere we can. We're the ones who answer questions, toss around ideas, offer support, and plan those fun outings and initiatives everyone loves. We’re the reliable crew that everyone counts on to keep things rolling.

JOB PURPOSE

Are you a technical person who is a bit different? Then we are looking for you for our office in Rotterdam.

Please note: For this role, we are looking for someone with a fluent level of Dutch and English language.

We don’t have a standard IT infrastructure. We have no servers, no domain, and not even a system administrator. But we have a state of art SaaS based environment that includes Google Workspace, Dropbox, Google Apps, Slack, JAMF, O365, Adobe Suite and many other enterprise applications, and a WiFi network that more than 300 Mac and Windows users depend upon daily. We rely on you to keep this all going. In addition, we give you the key to the cupboard with all our digital toys. You are a technical expert, our go-to person, our rock in times of need.

KEY RESPONSIBILITIES

• Actively participate in the IT/tech support processes, have daily interactions with internal users and will take part in finding solutions to basic technical problems;
• Help your colleagues with installing specific software, basic hardware troubleshooting,connecting the tap, repairing bar chairs or replacing the sound systems;
• You ensure that our hardware stock is complete and up-to-date so that everyone in our Rotterdam office can do their digital magic;
• Support company events.

WHAT WE ARE LOOKING FOR

• Can communicate well in both Dutch and English;
• Are service-oriented, get energy from helping people and are not averse to a bit of lugging;
• Have basic knowledge of macOS, Windows,iOS and Android;
• Have basic knowledge of Gmail, Dropbox, O365;
• Have basic knowledge of computer HW&SW principles
• Know how to use your hands and tools, from printer to a cordless drill;
• Want to learn a lot of new things;
• Available for a minimum of 16 hours per week.
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WE OFFER

• A reputation for doing good. DEPT® has been named a Great Place To Work in 2023 and has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.