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Vice President, Technical Delivery Manager

Posted 13 May 2024
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Work experience
1 to 3 years
Full-time / part-time
Full-time
Job function
Degree level
Required languages
English (Fluent)
Dutch (Fluent)

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Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Would you like to work for one of the World's largest banks in an exciting, dynamic and international environment?

We are currently recruiting for a Technical Delivery Manager for our Systems Division in Amsterdam.

MUFG Bank Europe N.V. (MBE) is a fully-owned subsidiary of Mitsubishi UFJ Financial Group (MUFG), one of the largest ranked Financial Groups in the world in terms of assets. A world-class set of businesses and more than 180,000 employees in 50 markets. MUFG offers stability in an ever-changing market, providing services to high-profile clients worldwide.

For more than 50 years MBE offers corporate and investment banking services to both Japanese and non-Japanese corporate customers in The Netherlands and, through its branches. The goal is to be among the top performing foreign-owned banks operating in The Netherlands, providing value-added banking services and excellent operations, fulfilling both Japanese and Global Multinational Corporate customers' needs.

At MBE we are committed to contributing to a more sustainable future. Thus, we will encourage you to embed environmental, social & governance (ESG) factors in your everyday work and in our culture.

The MBE subsidiary based in The Netherlands is a network of branches (Germany Branch (Dusseldorf, Hamburg, Frankfurt, Munich), Spain Branch (Madrid, Barcelona), Belgium Branch (Brussels), Austria Branch (Vienna)), managed from Amsterdam.

Your impact at MUFG

You will be accountable and responsible for coordinating and implementing simple to complex project deliveries involving several business areas across MBE as well as act as a primary contact point for all Head Office and EMEA Tech related projects and initiatives.

Function positioning

Systems Division supports MBE’s IT structures with regard to IT applications, infrastructure and hardware. There are 4 pillars in the division:

1. IT Planning

2. IT Service Delivery

3. IT Security

4. Local Branches IT

The Technical Delivery Manager reports to the Head of IT Service Delivery who reports to the Head of IT Division.

The role includes the following:

  • Support the MBE IT teams in the provision / transition support and change planning, whilst liaising with the project team.
  • Responsible for the definition, documentation and safe execution of simple to complex projects or project deliverables, actively participating in all phases of the project. Identify, assess and manage risks to the success of the project.
  • Support the cost estimation and any planning activities for the successful delivery of the project(s) to an agreed term of reference.
  • Ensure that realistic project and quality plans are prepared and maintained, and track all activities against the plan, providing regular and accurate reports to stakeholders, as appropriate.
  • In association with the project manager, monitor costs, timescales and resources used, and take action where these deviate from established tolerances for the agreed deliverables. Ensure that delivered systems are implemented within these criteria.
  • Manage the change control procedure and ensure the agreed project deliverables are completed within planned cost, timescale and resource budgets, and are signed off. Gain agreement for revisions to the project(s) from project sponsors.
  • Escalate where performance deviates from agreed tolerances. Actively represent the project team, supporting the effective relationships which have been built and maintained with the business.
  • Ensure that team’s projects or project deliverables are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are captured and actioned. Produce appropriate documentation to support these processes.
  • Take responsibility for the team’s objectives in association with others as necessary. Provide advice, guidance and assistance to less experienced colleagues as required.

In order to be successful in the role, you will need the following:

Skills and experience:

  • IT project management skills and experience, ideally PRINCE2 qualified.
  • Knowledgeable and experienced in Waterfall methodology.
  • Demonstrates a good overall knowledge with application development concepts and practice, with a deep knowledge in the software development technologies and delivery mythologies.
  • Demonstrates an understanding of current developments in the application of Information Systems and is able to assimilate and interpret advice from specialists - technical or otherwise.
  • Takes a logical, analytical approach to problem solving and pays close attention to detail.
  • Excellent written and verbal skills, and must be able to document and articulate to others key issues in the infrastructure arena.
  • Able to rapidly evaluate and understand new products within the team’s scope.
  • Drive the building of a service excellence culture, always putting the customer, our people and our business at the centre of everything undertaken.
  • Verbal and written communication skills in English is essential, Dutch is an advantage.

Personal requirements:

Integrity and Responsibility

  • Balance Risk with Opportunity
  • Customer Focus
  • Demonstrate Global Perspective

Professionalism and Teamwork

  • Drive For Results
  • Collaborate and Build Partnerships
  • Communicate Effectively and Professionally

Challenge Ourselves To Grow

  • Influence and Inspire Others
  • Lead Change & Seek Continuous Improvement
  • Think Strategically
  • Manage and Develop Talent

What do we have to offer:

We offer you a role in one of the largest banks of the world in a growing and international environment. You have various opportunities to develop yourself and we will support you with that by offering various training and development possibilities.

  • We take into account your home situation and your ambitions and help you to balance work and private life.
  • Monthly team events.
  • To work in an ambitious, international environment with colleagues from different countries and cultures, who strive for the best.

Besides that we will offer you:

  • Gross salary based on experience and consistent with the market
  • 8% holiday allowance and 13th month payment.
  • 30 vacation days per year. Optional you can buy 15 additional days.
  • Commuting allowance based on annual public transport 2nd class, most economical way, or € 0,23 per km with a max of 75km one way.
  • €5,00 net remote working compensation per day, with a maximum of €60,00 per month.
  • Possibility to order a mobile phone (up to €800,-)
  • Possibility to order Office Equipment’s for the home office, (up to €500,-)
  • Remote Working Policy i.e. Working From Home (WFH) and Remote Working in another Country.
  • Bicycle plan (fiscal benefit)
  • Company fitness (fiscal benefit)
  • Mental health workshops and budget for external courses (i.e. Dutch language classes).
  • Employee contribution towards Pension insurance (max 5%, currently 2%), our pension scheme is based on a defined contribution scheme.
  • Training & development possibilities paid by the bank

Additional information:

Acquisition in response to this vacancy is not appreciated.

The role is based in the Netherlands. All candidates need to be willing to relocate to the Netherlands. Internal employees will be supported in case of relocation.

For more information regarding this position you can contact our Talent Acquisition Specialist at: recruitment@nl.mufg.jp

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.

MUFG Bank Europe N.V. (MBE) is a fully-owned subsidiary of Mitsubishi UFJ Financial Group (MUFG), one of the largest ranked Financial Groups in the world in terms of assets. A world-class set of businesses and more than 180,000 employees in 50 markets. MUFG offers stability in an ever-changing market, providing services to Japanese and Global Multinational Corporate clients worldwide.
The goal is to be among the top performing foreign-owned banks operating in The Netherlands.

Investment Banking
Amsterdam
Active in 5 countries
800 employees
60% men - 40% women
Average age is 45 years