Magnet.me  -  The smart network where hbo and wo students find their internship and first job.

The smart network where hbo and wo students find their internship and first job.

Technical Support Internship

Posted 11 Jul 2024
Share:
Work experience
0 to 1 years
Full-time / part-time
Full-time
Job function
Salary
€500 per month
Degree level
Required languages
English (Fluent)
Dutch (Basic)
Start date
1 September 2024

Your career starts on Magnet.me

Create a profile and receive smart job recommendations based on your liked jobs.

OUR MISSION

Are you ready to immerse yourself in the world of tech and join a fast-paced SaaS scale-up on a mission to revolutionize audio accessibility? If you're eager to explore our cutting-edge platform and dive deep into our internal processes, all while enjoying the freedom to learn and grow, then this opportunity is tailor-made for you!

At Amberscript, we're passionate about leveraging technology to make audio content accessible to all. As Technical Support Intern, you'll not only be the face of our company to our valued customers but also have the chance to delve into our platform and internal workings from the perfect vantage point in the heart of our organization.

From being the first point of contact for customer inquiries to delving into user feedback to drive product improvements, you'll be at the forefront of our tech-driven support operations. Additionally, you'll have the opportunity to immerse yourself in our platform, gaining invaluable insights into our tech stack and internal processes.

If you're a tech-savvy individual with a passion for startups and innovation, this is your chance to join a dynamic team where you'll have the freedom to learn and grow while making a real impact in the tech industry.

WHAT YOU WILL ACHIEVE

  • Dive deep into our platform and internal processes, gaining hands-on experience in a tech-driven environment.
  • Analyze user feedback to identify trends and opportunities for product enhancement, working closely with our Technical & Product team.
  • Assist in managing our tech-infused office space, ensuring everything runs smoothly and efficiently.
  • Act as the primary point of contact for customer inquiries, utilizing your tech prowess to provide efficient and effective support.
  • Organize and participate in tech-focused company events and activities, fostering a culture of learning and innovation.

PERKS:

  • NS card to cover transportation costs to the office (if you live further than 9km away).
  • Hybrid office policy for a flexible work environment.
  • An international work environment committed to fostering growth and innovation.
  • A prime location in our tech-infused office in the heart of Amsterdam.
  • Regular tech-focused company activities to fuel your passion for innovation.
  • Snacks, fresh fruit, and drinks available to keep you fueled throughout the day.

YOUR PROFILE

  • Currently pursuing a degree in a tech-related or customer-oriented field (NL: HBO or WO).
  • Passionate about technology, startups, and innovation (no experience needed!).
  • Basic/intermediate experience with Python.
  • Experience with Git and Javascript are a big plus.
  • Fluent in Dutch and/or English.
  • Strong problem-solving skills with a keen interest in exploring new technologies.
  • Interest in Project Management
  • Proactive and adaptable, with a natural curiosity to learn and grow.
  • Able to work in Amsterdam and eager to dive into the tech scene.
  • Availability from September.

Our mission is to make all audio accessible. We believe thoroughly that a for-profit mindset can go hand in hand with creating an as large as possible positive impact in the world.
We help to avoid the costs and pain of manually transforming audio and video to texts and subtitles.
Our answer is a unique combination of 3 disciplines: developers who implement innovative technologies, linguists who untangle the complexities of language, and scientists who discover the latest AI developments.

IT
Amsterdam
Active in 11 countries
50 employees
60% men - 40% women
Average age is 28 years