Operations Manager

Our culture puts people at the centre of everything we do. Your ideas will be valued, your development supported, and your contributions will genuinely make a difference. Here, you’ll be part of a diverse and ambitious team that champions creativity, collaboration, and continuous improvement.

What We Offer

• Competitive salary
• Company pension contribution
• A range of healthcare options
• Competitive holidays, including Christmas shutdown
• Engagement & Wellbeing initiatives
• Employee referral programme
• Enhanced Family friendly policies
• Career development opportunities across IPE and the wider CRH Group

At Filoform, the Operations Manager reports to the Operations Director – Joints & Seals and is responsible for leading daily operational activities to ensure safe, efficient and cost-effective production and supply of productions. The role oversees manufacturing, supply chain, warehousing, engineering, and continuous improvement.

What our new Operations Manager will be doing:

• Oversee end-to-end daily manufacturing operations to ensure production plans, volumes, and schedules are achieved safely, efficiently, and in line with customer demand and business priorities.
• Analyse production capacity, staffing levels, and workflow to maximise productivity, reduce downtime, and ensure optimal use of labour across shifts and departments.
• Ensure all products meet internal quality standards and customer specifications, consistently achieving on-time, in-full (OTIF) delivery performance.
• Lead the deployment of Lean tools and continuous improvement methodologies (e.g. 5S, Kaizen, waste reduction, standard work) to drive efficiency, cost reduction, and process stability.
• Oversee raw material, WIP, and finished goods inventory to maintain service levels while minimising excess stock and working capital exposure.
• Identify and mitigate operational and supply chain risks, working cross-functionally to improve planning accuracy, supplier performance, and material flow.
• Ensure full compliance with all applicable Dutch health & safety regulations, company policies, and legal requirements, always maintaining a safe working environment.
• Champion a proactive safety-first culture, encouraging employee engagement, safe behaviours, and accountability while promoting environmental awareness and responsible practices.
• Support corporate sustainability goals and ensure ongoing compliance with ISO standards (e.g. ISO 9001, ISO 14001, ISO 45001), audits, and certification requirements.
• Oversee quality management systems, ensuring robust controls, documentation, and continuous improvement processes are embedded and consistently applied.
• Lead structured root cause analysis for defects, incidents, and performance issues, ensuring effective corrective and preventive actions are implemented and sustained.
• Take ownership of customer complaints related to production or quality, ensuring timely investigation, resolution, and communication to protect customer relationships.
• Develop and manage operational budgets, monitor costs, and identify opportunities for efficiency savings without compromising safety, quality, or service.
• Track, analyse, and report key operational KPIs, using data insights to drive performance improvements and informed decision-making.
• Provide strong leadership to multi-disciplinary teams, supporting capability development, succession planning, performance management, and a culture of engagement and accountability.
• Lead regular performance reviews to assess capability, set objectives, and support individual development, while implementing structured succession planning to ensure leadership continuity and build internal talent pipelines.
• Foster a high-performance culture based on trust, collaboration, and accountability, encouraging cross-functional teamwork, clear ownership of outcomes, and strong employee engagement across all levels.
• Contribute to the identification, evaluation, and delivery of CAPEX investments, including automation and technology upgrades, ensuring projects deliver operational efficiency, safety improvements, and return on investment.
• Actively participate in Sales & Operations Planning (S&OP) and wider business planning cycles, providing operational input to align demand forecasts, capacity, inventory, and resource planning with commercial objectives.
• Translate strategic business goals into clear operational plans, ensuring production, logistics, and maintenance activities support sustainable growth, profitability, and long-term business strategy.

The experience our new Operations Manager will have includes:

• Must have previous work experience as an Operations Manager or in a similar role within a mid to large sized manufacturing environment, which included machining and assembly function.
• Degree in Business, Operations Management, or related field is essential, with a formal Engineering qualification advantageous.
• Minimum of 3 years in a Senior Operations role.
• Willingness to be flexible and to work across all sites, as required.
• Proven project management skills and knowledge is required.

What Filoform Offers You

A culture that values opportunity for growth, development, and internal promotion

• Highly competitive salary package
• Comprehensive secondary benefits
• Significant contribution to your pension plan
• Excellent opportunities to develop and progress within the wider CRH Group