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The Product Marketing Manager is the critical facilitator of market and product knowledge within Backbase, enabling buyers, sellers and partners with effective and customer-centric marketing.
This role specifically focuses on promoting and enabling the Backbase partner ecosystem, which include the fintechs partners we integrate with and the global technology & consultancy companies we partner with. This is a fast growing side of our business and we need an exceptional, driven and experienced Product Marketing Manager to support this growth.
In this role, you will be responsible for promoting partners to the Backbase sales teams and customers as well as promoting Backbase to our partners. Responsibilities include defining joint-value propositions, building go to market strategies and collateral, educating partners and sales teams.
You will be part of a dynamic Product Marketing team that doesn’t limit itself to marketing products. Day-to-day, you’ll be working closely with a dedicated Ecosystems cross-functional team which encompasses sales, engineering and marketing.
In everything you do, you have an obsession for your audience, you have a strong design angle and eye for quality, along with the ability to grasp and translate technical capabilities into highly relevant and exciting solutions for our customers. You love distilling stories to their simplest form and communicating that in creative ways that others wouldn’t. Last not but not least, you are able to balance the strategic and the tactical, to keep up with the fast moving pace of Backbase while investing in building longer term impact.
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to…
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.
Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.
The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.
Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.
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