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Front Office Manager - Tivoli Doelen Amsterdam

Job • Amsterdam, NL

Posted 27 Feb 2026

Work experience

2 to 6 years

Full-time / part-time

Full-time

Job function

Management

Degree level

HBO or WO bachelor

Required language

English (Fluent)

Deadline

19 August 2026

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Front Office Manager (f/m/d) – Tivoli Doelen Amsterdam

As a Front Office Manager (f/m/d), you lead the Front Office team with full professional and disciplinary responsibility, ensuring high performance, teamwork, and consistent service standards.

Joining Tivoli Comes with Unique Advantages

Free online & offline training organized by our own University.
End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
Employee rates starting from € 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%.
Various discounts in (web)shops.
Team building events, trips and holiday parties.
The opportunity to grow within our company worldwide.

Your Key Contributions to Memorable Stays

As Front Office Manager, you are the natural host who brings Tivoli’s timeless elegance and genuine hospitality to life. With your charismatic presence, you inspire your team to create unforgettable moments reflecting the spirit of Live in the Moment. You lead the Front Office team where perfect service is your starting point. You are also the point of contact for guest-related matters, concierge duties, and all administrative matters. You are the driving force in stimulating, motivating, and coaching the Front Office Team. You monitor the Quality Standards and Upselling results, and you are part of the Management Team of the hotel.

Your Talent, Our Tradition of Excellence

Helping guests puts a big smile on your face. The ‘always a pleasure’ mentality is second nature for you, and you are happy to go the extra mile for our guests.
You are a ‘Natural Host’ and have some years’ experience as (Assistant) Front Office Manager.
You are an energetic person, you are a coach to your team and you are able to motivate them to go the extra mile for the guests.
Together with your team, you will make sure every guest has a fantastic stay in our hotel.
You have a good command of the English language; Dutch is an advantage.
You know your way with figures. You have an open personality, have an eye for detail and you do not back away for a challenge (or two).

NH Hotel Group

Since 2019, the Company works with Minor Hotels in the integration of their hotel brands under a single corporate umbrella with presence in over 50 countries worldwide. Together, both Groups have a portfolio of over 500 hotels articulated around eight brands: NH Hotels, NH Collection, nhow, Tivoli, Anantara, Avani, Elewana and Oaks - that comprise a broad and diverse range of hotel propositions connected to the needs and desires of today's global travelers.

NH Hotel Group stands out in quality both as regards services and facilities, with a very carefully thought out decoration, intended to please all tastes and making the guest feel comfortable. NH Hotel Group's establishments offer the most advanced technologies designed to facilitate the guest's communication as well as his work and leisure.

The restaurants are another priority for hotels in the chain, offering guests first-rate cuisine.

NH Hotel Group is a responsible company in the Tourism industry. The chain offers hotel services which anticipate present and future needs of both our internal and external stakeholders (Employees, Clients, Shareholders, Suppliers, Environment, etc.), the communities where we operate and future generations with maximum attention to detail and efficient and sustainable solutions.

Hospitality

Hoofddorp

13,000 employees