Data Analyst - Transaction Banking

At a glance

Are you a Data Analyst, who is fascinated by the financial sector and eager to explore the world of banking products & transaction data? Do you want to be part of a team of young and highly motivated Data Professionals, who are entrusted and empowered to make use of data for strategic, regulatory, operational, and tactical decision making? Does the idea of an autonomous team with the freedom to learn, grow and make impact sound exciting? The BI & Analytics Center of Expertise is this and more!

• Data Analyst - Transaction Banking
• Nederland Amsterdam
• 36-40
• Schaal 9: € 4.634 - € 6.620 pm

Your job

In your role as a Data Analyst, you:

• Act as a data sparring partner with business stakeholders on smart KPIs & reports, with relevant insights for the right audience.
• Understand underlying processes for different products & services, and connect the dots.
• Work both in individual contributor roles (leading project) and in collaboration / co-creating with multiple analysts.
• Engage in complex long term projects, with focus on continuous delivery in small increments.
• Extract actionable insights from large data sources, perform recurring or ad hoc analyses / reports.
• Can conduct data research/analytics on different datasets (products, transactions, channels, customers, CRM/ sales).
• Have the opportunity to develop your data science skills by collaborating with the Advanced Analytics & AI CoE on experiments and proof-of-concepts, and translate business questions into valuable Advanced Analytics and AI use cases.
• Collaborate with multidisciplinary teams and manage different stakeholders.
• Practice the art of storytelling through numbers and effective visualization technique.
• Organize your work in a structured manner and effectively communicate to all parties involved.
• Focus on continuous improvement and automation of existing deliverables.
• Be curious, ask enough questions to deep dive and not hesitate to change/ challenge the status quo.
• Remain proactive in coming up with ideas to improve/ solve (technical/ business/ data) challenges.

Working environment

We are the Transaction Banking Data Domain, part of the Transaction Banking Value Stream. This value stream covers a vast portfolio of products: accounts, payment cards, packages, savings, insurances, open banking APIs, trade finance, digital products like Apple Pay/ Google Pay, and associated sales, business & risk management processes. We contribute significantly to the revenue of the bank, manage different regulatory and operational topics, and contribute to Objectives and Key Results set for the Personal & Business Banking Client Unit, serving about 6 million Personal & Business Banking customers.

The Transaction Banking Data Domain is composed by three Centers of Expertise: 1) The BI & Analytics CoE (BI&A CoE), a team of data analysts responsible for the BI & Reporting and Data Analytics, 2) The Advanced Analytics & AI Center of Expertise (AA&AI CoE), a team of Data Scientists responsible for the portfolio of AA&AI use cases in line with the strategy of the Data Domain and the bank-wide AI Strategy, 3) The Data Products CoE (DP CoE), a team of Data Product Owners and Data Stewards responsible for the creation and bank-wide use of Data Products and the Data Management of the sources that are part of our Data Domain. In addition, the Data Domain is responsible for our cloud-based data and analytics platform with the Transaction Banking Domain Data Store (DDS). The team’s vision is to stimulate an environment where data is vital to everything we do.

We apply analytics and emerging technologies (like GenAI) to explore, research and gather valuable insights; we define, report & monitor and improve performance for several product groups; advise them on new proposition designs and duty of care topics; predict and forecast trends of product’s usage; help decide the course of action and setting priorities to achieve great customer satisfaction and vendor relations. We also act as change agents to embed a data driven mindset at all levels of the organization enabling them to get the full potential of the data that we have, thereby strengthening data maturity and literacy in the bank.

All our Data Analysts and Scientists have T-shaped profiles and next to data analytics and data science they can play different roles like: Subject Matter Experts, Business Liaisons etc. The Transaction Banking Data Domain consist of 40+ members and are based across the Netherlands and India. The team atmosphere is dynamic, open and informal. We follow agile principles and work on cross departments and cross functional initiatives while collaborating with business experts, business developers, product owners, seniors and leaders – hence providing a golden opportunity for networking and serving as a knowledge haven. We have developed a culture where entrepreneurial spirit, empathy, element of fun and celebrating successes is truly appreciated. We do this by respecting and living bank’s values: Care, Courage and Collaboration!

Your profile

Do you think you are a fit? Check your qualifications:

• Degree in STEM or economics/business, with an analytics focus.
• Minimum 3 years of work experience, with at least 2 years in data/ analytical field.
• Experienced in programming language such as SQL and Python.
• Experience with data visualization tools like PowerBI or Tableau.
• Initial experience with Advanced Analytics and AI (Forecasting, Prediction, Cluster Analysis, Machine Learning and GenAI).
• A combination of analytical skills, intellectual curiosity, stakeholder management, communication, and reporting skills.
• Effective written and verbal communication skills in English (and Dutch).
• Nice to have: Experience in working on azure/ databricks/ or similar cloud platforms.
• Nice to have: Knowledge of agile methodology, and ability to manage multiple priorities simultaneously.
• Nice to have: Understanding of Data Warehouse concepts and data modelling techniques.
• Nice to have: Knowledge of the financial sector and/or banking products.
• Nice to have: Microsoft Certified Power BI Data Analyst Associate (PL-300).
• Nice to have: Databricks Certified Data Analyst.

We are offering

We believe it is important to be a good employer. Joining us means stepping into a role with impact, supported by excellent employment conditions that foster your job satisfaction, development, and wellbeing.

In addition, we offer:

• An attractive gross monthly salary based on a 36-hour work week, including holiday allowanceand a flexible benefit budget.
• An excellent pension scheme, ensuring that you are well prepared for the future.
• Flexibility in working: working from home is possible in consultation with your team and depending on your role. We will provide an ergonomic home office setup for you.
• Plenty of room for relaxation with five weeks of vacation per year, supplemented by two mandatory days off. You can also purchase up to four additional weeks of vacation annually.
• Five “Banking for better days”: extra days off that you can use for personal development or volunteer work.
• Personal development is key: you receive a development budget of €1,000 per year, which can accumulate up to €3,000.
• An annual public transport pass with free public transportation throughout the Netherlands for both business and private use.

You can find more information about our employment conditions and salary scales in our Collective Labour Agreement (CLA), which applies to this vacancy.