Operations Agent (EdTech) - Student Worker

Studocu makes it easy for more than 45+ million students to share notes every month and use cutting-edge AI learning tools (like Quizzes, AI Chat, and Ask-AI) to help them ace their study goals.

We are looking for a fantastic student worker to join a team of our 6 Operations Agents who are hard at work making sure our content is top-notch. For us “the content is king” and thus we built a fool-proof operations practice behind checking hundreds of reported documents and gathering data about the institutions and courses we would like to add to our portfolio.

What you’ll be doing here

• Enhance the quality of user-submitted study materials globally, encompassing review, assessment, curation, content moderation, academic taxonomy curation, and supporting legal operations related to content.

• Collaborate with Customer Support to facilitate clear communication with users, helping to maximize customer satisfaction and prevent misunderstandings.

• Maintain an up-to-date, organized, and well-structured database of courses and institutions.

• Provide support to the company’s strategic teams on various ad-hoc projects, such as conducting research on educational systems across different countries.

Why you’ll love it here

• Our office is located in a beautiful, bright space in the heart of Amsterdam by the canals on Keizersgracht. The atmosphere is vibrant, and our chef, Valentijn, prepares delicious lunches daily.

• You’ll join a fun, young, diverse, and energetic international team of six Operations Agents.

• We’re dedicated to making a positive impact and celebrating our successes. We have an annual company trip, biannual team outings, monthly themed Friday events, and regular learning and development sessions.

• Free lunch, coffee, snacks, and Friday drinks when you’re in the office.

• Access to a Learning and Development budget to support your growth.

Job requirements

• You are fluent in English, speaking and writing.

• You are available to start as soon as possible, with EU citizenship or a valid work permit.

• You are a student or recent graduate with a Bachelor’s or Master’s degree.

• You are methodical, organized, focused, and hardworking, with an ability to perform well under pressure.

• You can work both independently and as part of a team.

• You are tech-savvy and are very at ease working with Google Sheets or Excel.

• You don’t get discouraged easily. You’re able to perform repetitive tasks diligently and with consistent motivation.

• Being fluent in one other European language is a plus.

* these perks are based on full-time employment (40hrs/week) and may be adjusted based on your FTE%