Facilities & Reception Specialist

Join Mollie as a Facilities & Reception Specialist.

This job is temporary until the end of 2026

Build with us

Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe.

Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind.

We’re one of Europe’s fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you’re solving problems, building market-leading products or exploring how AI can make work smarter, you’ll have the freedom to create and the trust to deliver.

If you’re ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you.

Key Responsibilities

Front of House & Guest Experience

• The Welcome: Greet all Mollies and visitors with warmth and energy, ensuring a seamless check-in process.

• Gatekeeping: Manage incoming deliveries, mail distribution and courier requests with precision.

• First Impressions: Maintain a "tour-ready" reception area at all times.

Office Operations & Facilities

• Environment Maintenance: Conduct daily "floor walks" to identify and resolve facility issues (lightbulbs, temperature, furniture placement).

• Supply Chain: Monitor and restock office supplies, snacks, and "fuel" (coffee/tea stations and dishwashers), ensuring we never run out of the essentials.

• Vendor Liaison: Coordinate with cleaning crews, plumbers, or electricians for minor repairs, acting as one of the on-site points of contact.

• Meeting Room Readiness: Ensure all collaborative spaces are reset, tidy, and tech-ready throughout the day.

• Event Assistance: Provide "boots on the ground" support for in-office events, from setup to catering co-ordination.

• Finance and systems: Support the Workplace team with raising POs and with their technical office systems.

Who You Are

• Hospitality-First: You have a natural "service" mindset. You enjoy helping people and making their day easier.

• Communicative: You can speak to everyone from the CEO to a delivery driver with clarity and kindness.

• Dynamic: You thrive in an environment where no two days are the same; whether it’s a sudden pivot in office layout for a last-minute workshop or troubleshooting a facility issue during a high-stakes board meeting, you remain calm and solution-oriented under pressure.

• Resilient: You view roadblocks like a delayed vendor or a tech failure, as opportunities to find creative workarounds - maintaining a high standard of "service with a smile" even when juggling competing priorities. You don’t wait for a ticket to be raised; you fix things as you see them.

• Fun: If you can bring the laughs, survive our terrible puns and keep the good vibes rolling, you’ll fit right in with our fun-loving crew!

Must have requirements

• Experience: 1 to 3 years in hospitality, retail, or a junior office role.

• Language: Fluent in English.

• Skills: Proficiency in Google Workspace and Slack

• Physicality: Ability to move around the office, handle small to medium deliveries, and perform minor physical setups.

• Humour: Did we mention humour?

• In office: no hybrid working possible in this role.

Nice to have requirements

• Dutch

• Experience with health & safetyProficiency in GSuite and digital tools to manage administrative tasks efficiently.

AI at Mollie

We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day

AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We’re looking for people who are excited to use AI to shape the future of finance with us.

Benefits

• 20 days working from abroad: Enjoy the flexibility to work from abroad for 20 days a year (excl high risk countries)

• Wellbeing Budget: Enjoy €60 per month net towards taking care of yourself.

• Lifestyle and Health Support: Reach out for coaching and support whenever you need it via OpenUp.

• 26 holiday days: Time to relax. Plus an extra 2 days off in between 27 and 31 December!

• Commute options: Receive an NS Business Card and participate in our bike lease plan

• Birthday off: It’s your special day! Why spend it at the office?

• WFH Equipment Budget: One off budget of €400 for our new hires.

• Hybrid working: With WFH & Internet allowance at €60 a month.

• Discounted Lunch: Hot and cold meals plus snacks available each day for less than €4 and only pay when you use the service!

• Health Insurance: Insure with ONVZ or receive €125 net towards your own insurance.

• Annual Mollieverse event: All Mollies get together, connect and have fun.