Product Manager – Spotlight (Visibility)

Full-Time

Product Manager – Spotlight (Visibility)

Team: Product & Tech
Reports to: CPTO

About SOUS

SOUS is building the leading commerce platform for F&B operators

We empower restaurants, chefs, and F&B brands to get discovered, convert demand, and grow revenue—through AI-powered visibility, embedded commerce, and data-driven CRM.

Spotlight is our Visibility Engine for Merchants and the start of the customer journey: listings optimisation, review management, local SEO, and discovery analytics—designed to become the default growth layer for hospitality businesses.

The Role

We’re hiring a Product Manager to own Spotlight end-to-end; from strategy to execution.

You will define how millions of diners discover independent F&B brands and how those brands grow demand automatically.

What You’ll Do

Product Strategy & Vision

• Define the long-term vision for Spotlight as a category-defining visibility platform for F&B

• Translate company strategy into product strategy, roadmap, and OKRs

• Identify and prioritise opportunities across SEO, listings, reviews, AI insights, and discovery

Execution & Delivery

• Own the Spotlight roadmap and backlog

• Write product requirements and work closely with engineering and design

• Prioritise based on impact to merchant acquisition, activation, and expansion

Growth & Commercial Impact

• Drive adoption of Spotlight across SOUS merchants and partners (POS, marketplaces, platforms)

• Partner with Growth, Sales, and Partnerships to design upsell and bundling strategies

• Track and optimise key metrics: Spotlight ARPU, activation, retention, and expansion

AI & Data-Driven Product

• Work with data and AI teams to build insights, automation, and recommendations for merchants

• Define merchant-facing analytics and dashboards that show visibility ROI

• Shape the roadmap toward autonomous growth features (e.g., AI-driven listings optimisation)

Stakeholder Leadership

• Align leadership, engineering, design, and commercial teams around Spotlight priorities

• Act as the internal champion for Visibility as a strategic pillar of SOUS

What We’re Looking For

Must-Have

• 2 - 5+ years as a Product Manager (SaaS, marketplace, growth tech, or data products)

• Proven experience shipping B2B or platform products with measurable business impact

• Strong product sense: ability to translate user problems into scalable systems, deep customer empathy

• Experience in SEO, local search, marketplaces, or discovery platforms

• Experience working with design, engineering, and analytics teams

• Comfortable with ambiguity and startup pace

Nice-to-Have (High Signal)

• Exposure to AI/ML-driven product features or data platforms

• Background in hospitality tech, e-commerce, or fintech platforms

• Experience with product-led growth or SaaS pricing/packaging