Payment Process Analyst (m/f/d)

About Redcare Pharmacy:

As Europe’s No.1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”.

About the role:

As a Payment Process Analyst (m/f/d), you will be responsible for monitoring, analyzing, and optimizing daily payment transactions across multiple payment methods. You ensure accuracy, transparency, and efficiency within our payment flows while safeguarding financial integrity.

Working closely with Accounting, Tech, Operations, and external Payment Service Providers, you act as a key interface for payment-related topics within the organization. In close collaboration with the Senior Payment Process Analyst, you contribute to continuous improvements and support the implementation of new payment solutions and system changes.

About Your Tasks

• Monitor and analyze daily payment transactions across multiple payment methods.
• Reconcile payment data, investigate discrepancies, and ensure accurate booking in financial systems.
• Collaborate with Accounting, Tech, Operations, and external Payment Service Providers.
• Identify risks, inefficiencies, and improvement opportunities within payment processes.
• Prepare reports and KPI analyses and support the implementation of new payment methods or system changes.

About you:

• Degree in Finance, Business Administration, Economics, or a related field.
• First professional experience in payment processing, finance operations, or accounting.
• Strong analytical skills with a structured and detail-oriented working style.
• Confident handling of data and reporting tools.
• Strong communication skills and ability to work effectively with cross-functional stakeholders.

About your Benefits:

• Travel Allowance: We support your daily commute with a travel allowance in addition to your salary.
• Vacation: 28 vacation days and an annual vacation bonus (8% of your annual gross salary) in addition to your salary.
• Company Pension Plan: An excellent and contribution-free company pension plan.
• Employee Discounts: Discounted employee sales directly on-site, as well as a 10% discount on our online selection.
• Development: Support for personal development through internal and external training programs.
• Redcare Events: Team events and regularly held parties.
• Sports: Access to a fitness room, relaxation room, table tennis, and foosball.
• Mental health: Quick professional help from psychologists from nilo, anonymously and free of charge.