Sr Analyst Billing

The Sr Analyst Billing Television Distribution (TVD) is responsible for accurate pricing setup and ensuring accurate invoicing (yearly billing of USD 4+ billion) for TVD, Airline, and Picture box customers, in accordance with SLAs. This is achieved by supporting the governance model of the Global Finance Customer Operations (GCFO) and the external BPO organisation. This entails supporting, further improving, and safeguarding processes and controls, and setting clear expectations, goals, and KPIs.

Responsibilities

• Ensure accurate pricing setup and invoicing/revenue recognition for TVD and Airlines; monitor output of the outsourced partner against processes and procedures, provide feedback on errors, and initiate improvements.
• Ensure operational controls are implemented; improve existing controls or develop and implement new controls as needed; provide weekly, monthly, or quarterly reporting of these controls to Managers, Directors, and VPs of stakeholders.
• Maintain relationships and handle ad hoc management reporting/information requests from multiple stakeholders (Legal, Sales, FP&A, and VP Finance) within a complex global business.
• Partner with the BPO and inform and support their management in retaining and developing key persons within the BPO.
• Maintain relationships with Finance, Collections, and Tax, and act as finance support for internal and external auditors.
• Proactively improve service and partnership between the business and the BPO to increase efficiency and effectiveness; develop supporting documentation for process descriptions; train team members and BPO resources on processes, compliance, procedures, and system usage; be an ambassador for the Company Credo.
• Take part in projects or lead small to medium impact projects for system implementations, business process transitions, continuous standardization, and process improvements.
• Serve as first point of contact for TVD and BPO escalations on day-to-day processes, procedures, systems, and other issues.
• Play a key role in the monthly and quarterly close by controlling operational output and metrics reporting to stakeholders.
• Act as a super user for various ledger systems (e.g., SAP, AS400, ARMR).
• Work across all Financial Operation functions, acting as a unified department supporting each other’s goals and objectives.
• Provide weekly reports to the Director, Commercial Finance on performance, projects, new initiatives, and compliance.

Qualifications

• Bachelor’s degree or equivalent in a finance-related area.
• Experience in a similar position within an international environment.
• Ability to, or experience with, managing people; ability to lead, motivate, and inspire high performance in a fast-paced environment and be a proactive coach and mentor.
• Basic accounting knowledge to understand stakeholders and the finance environment.
• Experience with Business Process Outsourcing (BPO).
• Excellent problem-solving and decision-making skills; able to effectively manage workload and work to tight deadlines.
• Strong analytical and numerical skillset.
• Persuasive communicator with influencing skills; proven ability to build relationships and work across cultures and functions.
• Proven project management skills.
• Fluent in English; other European languages are a pre
• Experienced CRM user (e.g., SAP).

NBCUniversal is one of the world's leading media and entertainment companies.