Sales Support Representative

Job Description

As a leading provider of innovative technologies for the treatment of Atrial Fibrillation (Afib) and related conditions, electrophysiologists and cardiothoracic surgeons around the globe count on AtriCure to deliver best-in-class solutions that can treat even the most complex cases. Our Isolator® Synergy™ Ablation System is the first and only medical device approved by the FDA for the treatment of long standing persistent Afib, our AtriClip Left Atrial Appendage (LAA) Exclusion System products are the most widely used LAA management devices worldwide, and we are expanding into pain management therapies. We invest in innovation, clinical science, and education to focus on improving lives for our patients’ worldwide.

Position Summary:

The Sales Support Representative is responsible for all sales rep and territory support activities. Will work directly with hospitals purchasing and procurement buyers and distributors supporting the sale of our products.

Roles and Responsibilities:

• Responsible for the majority of hospital communication related to customer order processing
• Manages the sales rep trunk stock program and responsible for quarterly reconciliations and compliance
• Supports the sales reps with customer quotes and follow up
• Coordinates all customer agreements with direction of both sales rep and Director Sales Operations: Loaner Agreements and Purchasing Agreements
• Tracks all approvals for special offers and/or promotions
• Coordinates all new product releases
• Assists sales rep with hospital registrations and administration in AtriCure System
• Supports sales team with other administrative tasks

A little about yourself:

• A minimum of four years of previous experience in sales support, account management, or other related field.
• Exceptional oral and written communication skills in English and one other European language (French/German/Dutch)
• Proficient in Microsoft Office Suite and ERP system (MS Dynamics GP or comparable ERP)

What We Offer

With AtriCure, you'll get the opportunity to work with a team that is passionately dedicated to improving the lives of patients with Atrial Fibrillation worldwide. It is also a company that will invest in your professional development to help you grow and be successful in your role.

In addition, AtriCure also provides the chance to work with an international team with more than 20 different nationalities, with 130 international employees (on-site and in the field) which makes it a dynamic place to work.

The offer includes a competitive base salary, company bonus plan, mobility policy, training and development opportunities, 28 days’ annual paid leave, 2 days’ volunteer time off + 1 cultural heritage day per year, mental health support benefit, and dynamic company events.