Office & Partner Experience Specialist

Office & Partner Experience Specialist

What are you going to do?

At Nedap Livestock, we work every day on technology that improves the lives of farmers worldwide. We do this together: with colleagues, partners and customers. In this role, you play a key part in how people experience our organization. You make sure everything feels right – from the day-to-day working environment to special moments and professional encounters.

As an Office & Partner Experience Specialist, you ensure that colleagues, partners and guests feel welcome, well informed and optimally supported. You create and safeguard a pleasant and professional working environment and play an active role in strengthening the Partner and Customer Experience for our business partners and customers.

In this versatile role, you are the connecting point within Nedap Livestock and a driving force behind hospitality, structure and professionalism in our daily operations. You switch effortlessly between people, processes and projects and get energy from creating overview, building connections and continuously improving the experience of everyone who works with us.

Your responsibilities

• First point of contact: You are the trusted first point of contact for daily questions within Livestock and the connecting link to Nedap-wide teams such as Facilities, IT and Marketing & Communications;
• Workplace & facilities: You ensure an optimally designed and well-functioning working environment, from office layout and furniture to IT facilities and the overall look and feel of our spaces;
• Attention to special moments: You organize anniversaries, get-togethers and thoughtful gestures for occasions such as births, Christmas and other personal or team moments, contributing to a warm and engaged culture;
• Events & programs: You support and organize onboarding programs, Livestock Dairy Days, customer visits to our campus and Nedap-wide events;
• Meetings & sessions: You organize and facilitate Feedbunk Sessions and other (hybrid) Livestock meetings, ensuring everything is perfectly arranged;
• Internal communication: Managing and creating communication via Spark and internal Teams channels for news, events and general information energizes you;
• Partner & Customer Experience: You spend part of your time working with colleagues on initiatives related to partner and customer experience, such as promoting materials via the Partner Portal, translating feedback into concrete improvements, further developing supporting materials and coordinating training.

Your team

You will be part of the Operations team of Nedap Livestock: a close-knit team that works together with great enthusiasm and a strong sense of responsibility.

As an Office & Partner Experience Specialist, you are the spider in the web. You interact daily with colleagues from different teams and with visitors. It is precisely this variety that makes your role so valuable.

Our offer

As a Office & Partner Experience Specialist at Nedap, you will make a valuable contribution to our goal: making people happier and more successful in their professional lives. In addition to your salary, you are entitled to a thirteenth month's salary, a good pension scheme, and profit sharing with the option of becoming a Nedap shareholder.

For us, it's all about trust and autonomy. That’s why, along with your colleagues, you decide on your own working hours and vacation days to maintain a healthy work-life balance.

We also attach great importance to personal and professional growth. You will receive a comprehensive introduction and we encourage you to continue developing yourself.

Required experience and skills

You feel at home in a dynamic environment, switch quickly and get energy from connecting people and creating structure. You recognize yourself in the following:

• You are organizationally strong: you work accurately, plan efficiently and maintain overview, even when things get busy;
• You are hospitable, approachable and a natural connector; colleagues and partners easily find you, and you collaborate smoothly with different teams;
• You work proactively and solution-oriented, read situations and people well, and are not afraid to take action or set boundaries when needed;
• You are confident, flexible and comfortable facilitating activities or speaking in front of a group;
• You communicate clearly and pleasantly, both verbally and in writing, in Dutch and English, and you feel at home in modern digital work environments and tools.

You are available for 24 to 32 hours per week (flexible distribution of days) and work most of your time at our office in Groenlo.

About Nedap in Livestock

We help farmers enhance the performance and well-being of individual cows, minimizing workload and resource use. This supports better life on the farm for people and animals, while helping dairies worldwide reduce their environmental impact.