Associate Technology Implementation Consultant

Wolters Kluwer is looking for a new, ambitious, and enthusiastic colleague to join the Business Unit Legal Software in Alphen Aan Den Rijn as Associate Technology Implementation Consultant!

The Legal Software business unit develops unique business-to-business databases and tools used daily by hundreds of customers worldwide. Our customers are the legal departments of medium-sized and large corporate companies. Does this sound interesting? Then read on to learn more about the role and what we can offer you!

Job Description

You will receive intensive training on our software product while simultaneously working on our Service Desk.

• Listen to our customers. Your job is to ensure they can successfully use our software and to explain what is and isn’t possible.

• Answer questions about our software and provide advice. The questions are mostly technical, but you don’t need deep IT knowledge — we’re happy to teach you the tricks of the trade.

• Solve colleagues’ problems without complaining, since they did the same for you the day before.

Requirements

• You are a recent graduate or already have some initial experience as a consultant.
• You have a higher professional education (HBO) or university-level (WO) working and thinking level. Ideally, you have a background in Business Informatics or Business Administration.
• You are customer-oriented and enjoy turning needs into solutions.
• You communicate easily, both in English and French. Dutch is nice to have.
• You enjoy maintaining contact with customers and identifying commercial opportunities.
• You are skilled with MS Office, especially Excel.
• You have an interest in IT, software, and computers. We see this role as an ideal stepping stone for an ambitious starter eager to grow further.
• Some project-based experience with IT or Information Management would definitely help in this role!

Benefits

• A competitive salary
• A full-time 36-hour contract with attractive secondary benefits (including training, travel reimbursement, pension plan, etc.)
• Up to three days of remote work per week
• A young business unit with a scale-up feel and the backing of a large multinational. You’ll join a dynamic and international organization where your personal development is encouraged and supported!
• Enthusiastic colleagues and a company culture with an entrepreneurial and informal atmosphere
• Team-building activities such as bi-weekly drinks, office-wide outings, dinners, spontaneous lunches outside, or an afternoon of boating in good weather

Be the Difference

If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.

We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.

About Wolters Kluwer

Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.

Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.

Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.

We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.