Contract Senior Manager - Business Process and Technology (BPT) Strategic Programs

Discover Your Next Challenge at Coca-Cola Europacific Partners

Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you!

Do you have a personality with the power to influence and connect?

Can you sustain the pace to keep on growing?

Will you make an impact with your desire to win?

What You'll Be a Part Of:

Join the Business Process and Technology (BPT) function at CCEP, where we deliver technology-enabled services through partnerships with third-party vendors like Accenture, Microsoft, Deloitte, and Capgemini. As a key member in our Vendor Management Office, you ensure that our technology suppliers deliver on their contractual commitments to CCEP.

CCEP has a mature Vendor Management capability reporting into the CCEP Chief Information Officer. The Vendor Management team works closely and seamlessly with our colleagues in Procurement to provide a world class service to BPT and the business.

We look to develop long-term, mutually beneficial relationships with our technology suppliers. We seek a balance between open collaboration and the recognition that these are complex commercial relationships governed by contractual agreements that must be rigorously monitored and enforced.

CCEP has a number of multi-year strategic business programs enabled by large technology implementations. We partner with leading Systems Integration (SI) companies such as Capgemini, Deloitte, and Accenture to deliver these programs. To ensure that our chosen SIs deliver quality and value for money, we must not only put in place strong contractual agreements and Statements of Work but also closely monitor delivery against these agreements. This enables us to judge supplier performance factually, raise concerns early, and, where necessary, use contractual levers to hold our SIs to account.

Because of the size and complexity of these agreements with SIs, this role demands a high degree of resilience, determination, and attention to detail. You will need to work on a daily basis with members of the CCEP delivery team and those of our SIs to ensure that you are fully immersed in the detail of the contracts under your supervision.

This covers not only the core contractual agreements but also management of the many Change Requests that are required over the course of the program.

You will work with the Director of Vendor Management Strategic Programs together with other senior leaders on a day-to-day basis to ensure that the commercial risks associated with such a large program are proactively managed. When issues arise between CCEP and its delivery partners, it is your job to recommend an escalation approach to achieve the best outcome for CCEP.

What to Expect:

• Support the Director and Vendor Management Strategic Programs in the negotiation and drafting of contracts, change notes, and other documentation with suppliers, anticipating future commercial discussions and maintaining leverage in partnership with CCEP Procurement and Legal.
• Manage the contractual agreements with SIs in collaboration with the Director Vendor Management Strategic Programs, CCEP Program teams, and Systems Integrators.
• Further develop our systems and processes to monitor SIs' performance versus contractual obligations. Maintain regular governance and reporting routines with internal and external senior leadership.
• Foster positive, value-generating collaborations with suppliers, focusing on long-term incentives for Profectus core suppliers.
• Governance and Reporting: Maintain regular governance and reporting routines with internal and external senior leadership.
• Input as required to formal RFP/RFI market engagements, often in collaboration with Procurement.
• Provide expert advice on sourcing strategy and insights into the strategy/outlook for key suppliers.

Skills & Essentials:

• Experience: Minimum of 5 years in Technology Contract Management or Technology Procurement.
• Contract Expertise: Expert in contract drafting and review in English.
• Supplier Management: Significant experience managing technology suppliers (e.g., Capgemini, Microsoft, SAP, Deloitte).
• Language Proficiency: Fluent in written and spoken English, with the ability to draft and review complex documents accurately.
• Analytical Skills: Strong analytical and data skills.
• Budget Management: Experienced in managing complex budgets and commercial constructs.
• Negotiation: Expert negotiator in English.
• Organizational Navigation: Able to navigate complex organizational structures in large programs.

We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.

We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.