Digital Commerce Specialist - Salesforce (Group)

Entrepreneurial, Partnership, Trust, Freedom to act, Ambitious. These values don't just describe our company - they define our people too.

Shape the Future of Digital Commerce at IMCD

At IMCD, Element [E] stands for our people and their entrepreneurial mindset, the driving force behind our success.

As Digital Commerce Specialist – Salesforce, you shape how IMCD serves customers digitally in 60+ countries; improving adoption, experience and commercial impact of MyIMCD, our global B2B platform.

This is a group-level role with real influence: you translate customer and business needs into smarter digital solutions, guide countries forward, and continuously improve how digital commerce drives growth.

Your impact

• Own and evolve MyIMCD: Drive global adoption, usage and continuous improvement of IMCD's B2B customer platform.
• Turn insight into action: Analyse customer behaviour, platform data and feedback to identify opportunities for better UX, conversion and engagement.
• Shape the digital roadmap: Translate business needs into clear backlog items and work closely with developers, architects and external partners.
• Enable countries to succeed: Support local teams with onboarding, training, best practices and guidance. Helping them grow digital maturity and results.
• Be the bridge: Align Sales, Marketing, IT and Digital to drive priorities forward.
• Measure what matters: Provide stakeholders with clear, actionable insights via dashboards and KPIs (e.g. Tableau, Google Analytics).

What makes you successful in this role

• Understands B2B digital commerce and how platforms support commercial excellence.
• Enjoys stakeholder management in a complex, international organization.
• Has hands-on experience with Salesforce (Sales Cloud required; Commerce / Experience Cloud is a plus).
• Has an entrepreneurial spirit, ‘get things done’ mentality and strong problem solving skills.
• Is comfortable working in agile environments with sprints, backlogs and external development teams.
• Thinks analytically and uses data to drive decisions.

Your background

• Master's degree in Business Administration, Marketing or a related field.
• 3–5 years of experience in digital commerce, CRM or related roles (B2B context preferred).
• Experience working with developers, agencies and cross-functional stakeholders.
• Strong communication skills in English (written and spoken).
• Curious mindset with a drive to continuously improve digital solutions.

Why IMCD?

• Global impact; influence digital commerce for customers worldwide.
• Strategic role; contribute directly to IMCD's group digital strategy.
• Autonomy & trust; space to shape solutions and make recommendations.
• Strong digital ecosystem; Salesforce, analytics, agile teams, global collaboration.
• Collaborative culture; work with talented, driven colleagues across digital, commercial and technical teams.
• Great workplace; modern HQ in Rotterdam, hybrid working, engaged colleagues.

About IMCD
IMCD is a leading global distributor and formulator of specialty chemicals and ingredients. Headquartered in Rotterdam, we operate in more than 60 countries with over 5,100 employees. With 82 application laboratories and a digital-first approach, we co-create formulations that shape a more sustainable and innovative future. In 2024, IMCD reported revenues of €4.7 billion and is listed on Euronext Amsterdam (AEX). We are driven by entrepreneurship, powered by collaboration, and passionate about enabling progress. Our Lubricants & Energy group supports customers across automotive, industrial, and energy sectors with best-in-class formulation know-how, application services, and sustainable performance technologies.