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Lead Principal Backend Engineer

Posted 26 Nov 2025
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Work experience
12 to 20 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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As Lead Principal Software Engineer, you play an active role in defining and driving our technical vision. You take the product to the next level, improve related processes, and empower teams and other Software Engineers. Ensuring our solutions are tested, accessible, extensible, maintainable, secure, and high-performing, you drive the completion of deliverables. You are the go-to person for all Backbase departments thanks to your functional expertise. You act as a role model and mentor for other Software Engineers, providing guidance in their development. Staying up-to-date with industry trends, competitor analysis, and team compositions, you ensure we are well-prepared and dynamic.

What you'll do

  • Help the organisation define and ensure the technical vision is known and implemented in development activities.
  • Drive prototyping and validation of new architecture and technology ideas, ways of working, efficiency gains, and refactoring initiatives.
  • Foster collaboration across departments and represent our product vision and success internally and externally.
  • Interact with teams from pre-sales and customer success to ensure technology feedback from customers and field engineers is incorporated into the product.
  • Provide advice based on experience and deep technical understanding of software development, practices, and frameworks.
  • Lead by example, define our way of working and our path to success, and take on the expert role in all topics related to Backend.

Who you are

  • Minimum 12 years of experience in a similar role.
  • Bachelor in Information Technology, Computer Sciences, or similar/related technical field, or equivalent practical experience.
  • Experience with leading large teams and coaching team leads both technically and in leadership.
  • Excellent English speaking, writing, and presentation skills.
  • Meets all technical expectations of previous levels, working across their chapter, the guild, and the organization.
  • Able to make the right judgement on what to focus on and what to delegate.
  • Has expertise in a set of related team's domains, including the breadth of services, how they interact, and data flows between systems.
  • Conducts test analysis and takes a proactive role in the formulation of quality considerations that apply to strategic product and architectural decisions.
  • Contributes to the testing frameworks for the organisation and mentors less senior engineers on test automation.
  • Spends less time coding or on other sprint tasks, more time on design, planning, and architecture.
  • Defines and implements the organisation strategy and vision.
  • Proficient at using systematic debugging to diagnose all issues within a set of related domains.
  • Has a helicopter view of the product and influences the definition of the testing approach and strategy of the teams in their product line and in the wider organisation.
  • Writes automated test cases in different testing levels for the whole system under test.
  • Acts as a bridge between their value stream and external groups (guilds, RnD, CS, customers).
  • Works with the security team and across several teams to apply the organization's security strategy.
  • Fosters a security-first mindset across those teams, leading by example.
  • Fosters a culture of observability across several teams and helps them use operational data to improve stability, performance, and accessibility of their domains.
  • Works across teams to foster a culture of architecture that allows for iterative, autonomous development and future scaling.
  • Guides several teams in anticipation of future use cases and helps them make design decisions that minimize the cost of future changes.
  • Works across departments and interacts with teams from pre-sales and customer success to ensure technology feedback from customers and field engineers is incorporated into the product.
  • Establishes strong and trusted relationships with customers, internal and external stakeholders.
  • Ensures a unified adoption of existing tooling and processes across departments.
  • Aligns with stakeholders to ensure dependencies are met and there is sufficient reuse of processes and tooling across the organization.
  • Reviews cross-team work critically and ensures it’s appropriately broken down and prioritised, and well understood by all involved teams.
  • Ensures cross-team dependencies are noted and well understood by all teams involved and other relevant stakeholders.
  • Fosters a culture of priority setting and urgency in alignment with organizational strategy.
  • Takes overall responsibility and accountability for the quality of their product line.

Our Perks

Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.

Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to…


Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.

Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.

Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.

The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.

Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.

IT
Amsterdam
250 employees