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As Lead Principal Software Engineer you have an active role in defining and driving our technical vision. Through your role, you take the product to the next level, while improving related processes and empowering teams and other Software Engineers. Ensuring our solutions are tested, accessible, extensible, maintainable, secure and perform well, you drive the completion of deliverables. You are the go-to person for all Backbase departments thanks to your functional expertise. You act as a role model and a mentor for other Software Engineers and provide guidance in their development. Staying up-to-date with industry trends, competitor analysis, team compositions, you ensure we are well-prepared and dynamic.
You help the organisation to define and ensure the technical vision is known and implemented in development activities. You drive prototyping and validation of new architecture and technology ideas, ways of working, efficiency gains and refactoring initiatives.
Working across departments, foster collaboration, and are the face of our product vision and success internally and externally. You also interact with teams from pre-sales and customer success to ensure technology feedback from customers and field engineers is incorporated. You provide advice based on experience and deep technical understanding of software development, practices and frameworks.
Leading by example, defining our way of working and our path to success, you take on the expert role in all topics related to Backend.
Role Competencies
Knowledge & Application:
Complexity & Problem Solving:
Collaboration & Interaction:
Supervision:
Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to…
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.
Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.
The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.
Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.
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