Operations Manager

Join Our Team as Operations Manager at OYSHO Amsterdam

INDITEX, one of the world’s leading fashion retailers, is excited to open our second OYSHO store in Amsterdam. Join our passionate team and help create an empowering, stylish, and inclusive shopping experience.

Your role

As an Operations Manager you will play an important role in representing the brand image and corporate values of INDITEX. Collaborating closely with the Store Manager, you'll oversee the daily stockroom operations, manage the stockroom areas of the Store, and ensure a healthy stock inventory. Your role includes organizing and developing the team to ensure effective collaboration. You will be reporting directly to the Assistant Store Manager and the Store Manager.

Main Responsibilities

• Supervise the stockroom team together with the Deputy Operation Manager.
• Support the Store Manager with security procedures to minimize stock loss.
• Maximizing online packages to increase store probability.
• Overlook replenishment is done in a timely and effective manner through all the departments and find ways in improving efficiency in line with company guidelines.
• Maintaining a healthy stock level in the stockroom by conducting frequent and efficient returns to the warehouse.
• Manage and oversee the delivery process to ensure its line with the company target productivity.
• Manage the budget of hours in the Operations team effectively.
• Identify members of the operations team with development potential and build an internal succession plan.
• Maintain store’s electronic devices, telephones, iPad, iPod, Bluebirds and apply troubleshooting techniques when needed.
• Comply with the Company Health & Safety Policy.
• Being ambassador of the company’s sustainability commitment.

What you bring

• Ability to lead by example, motivate, and develop employees.
• Experience in managing and developing a team, including training, and performance reviews.
• Initiative in identifying and addressing issues proactively.
• Strong organizational skills with effective delegation and multitasking abilities.
• Strong numerical skills for managing budgets and performance metrics.
• Experience with Order Management and other systems.
• Knowledge of logistics and supply chain processes.
• Understanding of market trends, commercial dynamics, and competitor landscape.
• Minimum of 1-2 years' experience in logistics role.
• Strong verbal and written communication skills in English and/or Dutch.

Your Benefits

• Competitive salary
• Opportunities for personal and professional career growth
• 25% employee discount in all our Brands
• Benefits at Work platform for more discounts
• 5 weeks of vacation per year
• Travel allowance

This job description details the core responsibilities but is not all-inclusive. You may be asked to take on additional tasks as required.

Applicants must have full authorization to work in the EU without requiring sponsorship.

We are unable to provide visa or work permit sponsorship for this position.

An integrity check via the warning register of the FAD (Fraud Approach Retail) foundation is part of the application procedure.