Sales Support Specialist

WE ARE DENIM HEADS.

We love denim. Live and breathe it. It’s in our DNA. At G-STAR, we see no limit to what denim can do. We believe it can be a force of progress and innovation for both people and planet. How? By hiring the most creative, curious and caring minds. People who think beyond fashion. Bringing big ideas to big challenges. Driven by possibility. Those who work hard, make mistakes, but always continue to grow. Denim is in our DNA, our people are our stitching. Join the denim heads making raw denim!

Here’s what we’ll do together

Ready to take on a fantastic role as a Sales Support Specialist with focus on the DACH Region?

As a Sales Support Specialist, you’ll be one of the key contacts for our Wholesale, Consignment, Franchise, and B2B customers. You’ll play a vital role in supporting the sales of our brand’s products to a strong portfolio of clients. Your mission: deliver outstanding service and build lasting relationships between the brand and its customers.

We’re looking for a Team Player – someone who treats customers with a friendly, solution-oriented attitude and resolves inquiries efficiently and professionally.

YOUR TASKS & RESPONSIBILITIES:

• Act as a stakeholder in onboarding new customers, including B2B setup and account activation.
• Oversee order book management and follow up on sales appointments.
• Monitor item availability, lead time changes, deliveries, packing slips, and invoices—communicating discrepancies to relevant stakeholders.
• Support and monitor accurate order entry.
• Manage the shared email inbox and ensure professional, timely responses within 24 hours.
• Collaborate cross-functionally with Sales, Finance, IT, EDI, Merchandise Planning, and Allocation teams.

WHAT YOU BRING TO THE TABLE:

• A commercial or business background with experience in a similar role is preferred.
• Customer-focused and solution-oriented mindset.
• Strong interpersonal skills and enjoyment in working with people.
• Polite, tactful, and professional communication style.
• Analytical skills and comfort working with data and numbers.
• Ability to plan, prioritize, and perform under pressure.
• Proficiency in Excel, Outlook, Salesforce, and SAP.
• Strong organizational, administrative, and communication skills.
• Fluent in German and English (spoken and written); additional languages are a plus.

WHAT WE BRING TO THE TABLE:

Located in Amsterdam, our G-STAR HQ offers the chance to work in a diverse environment, with a team of about 300 employees who represent more than 35 nationalities. We all work and collaborate together to be on top of the game and become the number one denim brand! Beyond a competitive salary, working at G-STAR brings many other perks and exciting opportunities:

• A work environment that offers room for fun, inspiration and innovation,
• A clothing budget to showcase your personal style while representing G-STAR,
• A healthy lunch at our canteen,
• Free access to learning and development platforms Udemy and Goodhabitz,
• Flexibility to work from home 1 day a week,
• A discount on a new bicycle and gym membership.