Account Manager

Do you want to work as an Account Manager in a dynamic, innovative environment with global intralogistic customers? And do you understand better than anyone that we do more than just sell a machine?

Working as an Account Manager in our Business Unit intralogistics means working in a competitive, international environment with demanding customers. We are all about innovation and customization. Within our business unit, we develop advanced logistic systems in which technologies such as vision and robot systems play a central role.

What do we expect?

• You hold a bachelor’s degree in a technical field and have 3–5 years of experience as an Account Manager in a technical, international B2B environment, preferably within intralogistics or automation projects.
• Ideally, you have commercial experience in the intralogistics sector, specifically with automation solutions (machine building).
• You are willing to travel more than 30% of your time and have excellent command of both English and German, spoken and written.
• You enjoy working in multidisciplinary and international teams at all organisational levels, both internally and externally.
• You quickly build lasting relationships with a natural approach and are known as a true “professional friend maker”.

What do we offer:

• A challenging, inspiring, and professional workplace that encourages your creativity and development so that you can continuously grow as a professional.
• A salary between €5.800 and €7.200 gross, with a bonus regulation and company car.
• A versatile role with plenty of flexibility and autonomy.
• Extensive opportunities for personal development through our AWL Academy with over 50 training programmes, and participation in our wellness programme, “Boost Your Life”.
• A suitable (secondary) benefits package (by the Collective Labor Agreement for the Metal Electro) with 27 vacation days and 13 ADV days.

Account Manager at AWL
Working as an Account Manager in our Business Unit intralogistics means working in a competitive, international environment with demanding customers. We are all about innovation and customization. Within our business unit, we develop advanced logistic systems in which technologies such as vision and robot systems play a central role.

More about your position
Over the past few years, AWL has built a strong position in the intralogistics market. As a key player, you will help expand our market share by combining sales, business development, and strategy. You support customers in achieving the highest productivity levels with smart, automated solutions.This role offers significant autonomy and requires flexibility, self-reliance, and strong planning skills. You will travel regularly within and outside Europe and translate customer needs and market developments into concrete assignments and account plans.Collaboration is essential. You will work closely with Proposal and Sales Engineers and colleagues from Engineering, Production, R&D, Planning, Marketing and Finance to deliver successful projects and ensure commercial success.

Your Challenges

• Take responsibility for order intake, margin, and growth of the intralogistics business unit.
• Identify customer needs and market trends and translate them into R&D developments and new business opportunities.
• Position and sell our robotics portfolio, build long-term customer relationships, and develop high-potential prospects.
• Develop dynamic account plans, present scalable solutions for global accounts, and influence DMUs.
• Negotiate framework agreements, including price, delivery, and conditions, in line with AWL policy.
• Maximize the contribution of engineers, support projects commercially, and coordinate internal teams to meet customer requirements.
• Anticipate macro-environmental factors impacting the business.

This will be your day

• 8:00 You start your day with a cup of coffee and discuss the plan for an important client meeting with a Sales colleague. You check emails from different time zones and review new requests, for example regarding a robotics or vision system project in a European warehouse.
• 10:00 You call a prospect in Germany to discuss their specific needs. At the same time, you coordinate with the engineering team on how to create a tailored proposal that is technically and commercially convincing.
• 13:00 After a short lunch walk with colleagues, you continue working on an account plan for a global client. You analyze the success factors and discuss delivery terms and margins with Planning and Finance for an ongoing project.
• 15:00 You negotiate a framework agreement with an international client. Afterwards, you align the efforts of Sales Engineers and other internal teams to ensure a seamless project kickoff. You then join a video call with colleagues from the US and Mexico to review ongoing projects, discuss R&D trends, set priorities, and address urgent matters.
• 16:30 The day comes to an end: you close your laptop, reflect on achievements, and note priorities for tomorrow. On your way home, you make a few calls with colleagues or customers. You arrive home satisfied, knowing you’ve contributed to both customer success and AWL’s growth.

Your tasks:

• 40% Building and maintaining long-term customer relationships and acting as the primary point of contact.
• 25% Identifying new opportunities, preparing proposals, and achieving revenue growth.
• 20% Coordinating internal teams (Sales, Engineering, Planning) to ensure successful project delivery.
• 15% Monitoring market developments and customer needs and translating these into account plans.