Front-End Chapter Lead

Help us reimagine banking – one component at a time.

On September 2nd, 2025, the Generic Customer Processes (GCP) Grid within the Customer Data Solutions (CDS) organization officially started. This grid is where end-to-end business processes, customer journeys, and application ownership come together. In our new department, we design and build journeys that every customer touches – from signing up for an account to updating personal details and managing preferences. We work on generic customer processes that are critical to smooth, consistent, and user-friendly journeys across our organization. Our mission is clear: enhance and digitalize customer processes, while building them in a modular way using the building blocks of a modern, seamless banking experience. That’s where you come in.

Your job

As Chapter Lead Front-End, you’ll play a dual role – balancing hands-on technical contributions with people leadership. You’ll lead a chapter of skilled front-end developers, providing guidance, coaching, and support in their personal and professional development, and building a strong chapter culture. Your responsibilities include:

• Setting and driving best practices in front-end development across teams.
• Driving the adoption of best practices in front-end development, ensuring code quality, performance, and maintainability.
• Staying updated with the latest industry trends and technologies, integrating them into the team's workflow where applicable.
• Collaborating closely with product owners, designers, and back-end developers to deliver high-quality, scalable applications.
• Supporting chapter members through regular 1-on-1’s, feedback cycles, and career growth planning.
• Contributing to architectural decisions, aligning with other Chapter Leads to maintain technical consistency and foster innovation across the organization.

Working environment

You’ll be part of an open, collaborative, and innovative culture – where initiative is highly valued, learning is continuous, and challenges are tackled together. We believe great teams build great products, and we support our people with the tools, freedom, and trust to do their best work.

Your profile

Required Skills and Experience:

• Proven experience in a leadership role within front-end development, preferably as a Chapter Lead or similar.
• Strong proficiency in front-end technologies such as HTML, CSS, JavaScript, and modern frameworks/libraries like Vue.js, React, or Angular.
• Experience with front-end build tools and version control systems, such as Webpack, npm, and Git.
• Solid understanding of responsive design, cross-browser compatibility, and accessibility standards.
• Excellent problem-solving skills and the ability to troubleshoot complex issues.
• Strong communication and interpersonal skills, with the ability to articulate technical concepts to non-technical stakeholders.
• Experience with Agile methodologies and tools.

Preferred Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Familiarity with back-end technologies and RESTful APIs.
• Experience in performance optimization and front-end testing frameworks.

We are offering

At ABN AMRO, we offer a challenging and innovative environment. You will experience a good work-life balance with the freedom to optimize your performance in a flexible working environment. We believe it is very important for our employees to be able to develop themselves, so we provide extensive learning paths for every expertise and a digital learning environment. Knowledge sharing within and across teams and departments is stimulated and facilitated in multiple ways. Our offer includes:

• The gross monthly salary is based on a 36-hour work week, including vacation pay and benefit budget.
• The Benefit Budget is 11% of your salary, allowing you to acquire additional employment benefits. If you make no purchases or reservations in the Benefit Shop in a given month, you are paid one twelfth of your Benefit Budget that month.
• Five weeks of vacation per year, with the option to purchase an additional four weeks per year.
• Personal development budget of €1,000 per year, which you can accumulate up to €3,000.
• An annual public transport pass with free public transportation throughout the Netherlands.
• An excellent pension scheme.

Are you passionate about customer journeys and customer experience? Do you enjoy solving complex puzzles and are you a hands-on person? Then this is the place for you! Contact Kari van Eijnatten - Merinos Lugo for more details.

Your Future: Inclusive, Innovative, Sustainable

At ABN AMRO, we believe in "Banking for better, for generations to come." Our vision of being a personal bank in the digital age aligns perfectly with the demand for surprising insights and innovative solutions, born from a diverse interplay of cultures and experiences. We focus on customer experience, sustainability, and building a future-proof bank, conducting annual reviews to ensure equal pay for equal work. Join a bank that embraces ingenuity and ambition, and make an impact with us for a better future.