Field Service Engineer Automation

Looking for the next challenge? Do you like to travel? Why not join us in our growing Service Team?

As a Field Service Engineer Control Systems at Marel, your most important responsibility is to install and maintain our machines and processes at our customers. Customer satisfaction, preparation, global travel, executing the job, and reporting are important characteristics in this job.

What you'll be doing

• Work with a wide range of our software solutions, such as process control applications, reporting software, and vision applications.
• Prepare and execute software deployment and network infrastructure for installation jobs.
• Perform production data analysis and provide customers with advice based on this data.
• Optimize and improve the infrastructure of our software solutions at customer sites.
• Troubleshoot issues at customers’ sites.
• Conduct service visits and provide remote support.
• Co-operate with local employees in larger installation projects.
• Keep in touch with, and report to, the customer and internal stakeholders about your progress.
• Train the customer and provide feedback to your colleagues.

You will work in a team with experienced coworkers, both at customer sites and in the office, who will teach you all the knowledge they have about our solutions.

Since you will be travelling globally, you will be away from home on a regular basis.

To ensure you can also spend time with your friends and family, we have a clear schedule of our projects and travel. We take your holidays, important birthdays, and weekend trips into account when creating this schedule. To become the ultimate specialist in your field, you will need to perform at customer sites, and we also schedule time for:

• Preparing your next project(s) and reporting on completed projects.
• Personal and technical trainings, both in the office and on the job.
• Regular meetings with your manager and the team.

What kind of person are you?

You are passionate about technology, industrial software solutions, and IT, enjoy seeing the world, and have a real service attitude. You are independent, flexible, and stress resilient. Furthermore, you like to work hands-on, have an analytical mind, and possess strong problem-solving skills.

• Bachelor’s degree in computer science, informatics, or a vocational level degree in the same area with several years of relevant experience.
• Experience with or interest in software installation/configuration, data analysis, optimizing and improving infrastructure, and troubleshooting.
• Affinity with process engineering and/or food production is a plus.
• Good command of the English language.
• Relevant EU travel and work documents required.
• Willingness to travel internationally (~50-60%).

Who are we?

We are the kind of people who find purpose in fixing things. Our mission is to transform the future of food by creating a world where quality food is produced sustainably and affordably. As the world leader in advanced food processing solutions, we’re in a unique position to make it happen—but we need individuals with diverse perspectives and skills to help us get the most out of this opportunity.

What’s in it for you?

We offer you the opportunity to develop yourself from your first day. You will receive an extensive, well-prepared onboarding period, followed by a function-specific development track of one year. You will be guided by our organization and an experienced coworker, who will teach you the specialist knowledge of our advanced equipment. Annually, you will create a personal development plan to keep your professional and personal growth top of mind. Our informal culture offers you the opportunity to take your own responsibilities and show initiative.

So, would you like to join our Field Service Team? If you would like to receive more information, please contact Niels Spit, Talent Acquisition Business Partner, via niels.spit@marel.com