Quality Assurance Manager (m/f/d)

Redcare Pharmacy is Europe's fastest-growing online pharmacy. Our pharmaceutical service operates in seven countries and includes prescription medications, over-the-counter drugs, beauty, and skincare products. Under our brand nu3, we also offer high-quality natural food and health products, low-carb items, and sports nutrition supplements.

Passionate about quality and healthcare? We’re looking for a Quality Assurance Manager (m/f/d) to strengthen our QA team at Europe’s leading online pharmacy.

In this role, you’ll help ensure that our products and services meet the highest quality standards — from process checks and monitoring to regulatory compliance. You’ll work in a dynamic, motivated team where collaboration, learning, and knowledge-sharing are part of everyday life. Beyond a professional environment, we value a friendly culture with plenty of opportunities for connection and growth. Join us and take the next step in your career in quality and healthcare.

YOUR TASKS

• Supporting the maintenance and continuous improvement of a Quality Management System (QMS) that meets both internal and external requirements.
• Analyzing data from the QMS to help identify gaps and opportunities for improvement in operational processes.
• Contributing to the development and practical implementation of quality procedures, policies and working instructions that enhance performance and compliance.
• Supporting the implementation of quality improvements and contributing to (international) quality-related projects as part of a collaborative team.
• Ensuring that internal systems and documents (e.g. SOPs, quality policies, risk analyses) are properly prepared, reviewed and updated to meet certification and compliance standards such as GDP, ISO 9001:2015 and BIO SKAL.
• Helping to maintain and improve the Document Management System, ensuring controlled documents are up to date and accessible.
• Participating in temperature monitoring and related controls to safeguard product quality during storage and transport.
• Engaging in cross-functional collaboration to support quality across departments and to foster continuous improvement.

YOUR PROFILE

• You have an academic background in science, health, or nutrition – or a comparable field with an affinity for quality-related topics.
• Experience with quality-related tasks or projects in terms of Good Distribution Practice (GDP) and ISO9001:2015 and a high motivation and willingness to grow in the role.
• You work accurately, take ownership of your tasks, and enjoy collaborating with others to uphold and improve quality standards.
• You have a proactive attitude and are comfortable adapting to new developments and changes.
• You understand the importance of customer expectations and are quality-minded in everything you do.

YOUR BENEFITS

• Flexible working hour models to enhance the quality of your life
• Comprehensive onboarding with an individualized training plan covering all areas of responsibility
• Attractive benefits package
• Subsidized commuting costs
• Opportunities for advancement within the company, along with ongoing trainings
• Health promotion is important to us! Therefore, we offer access to our internal fitness studio at the Sevenum location, as well as various health programs
• Your work environment is friendly and informal, with a culture of addressing each other informally without strict dress codes
• Opportunity to participate in regular team and company events

Join our dynamic Quality Team and help shape the future of pharmacy with us! In our initial exchange, we'll get to know each other and address any questions you may have.