ISV Partner Success Manager

Mendix – the leading low-code application development platform: The Mendix Platform uses visual modeling to abstract long-form coding out of application development. Our customers use Mendix to create and deploy better software for the enterprise, faster. Mendix enables collaboration between business users and developers to work together throughout the development process.

As this market evolves, we encourage people of all skill levels to work with the platform, both for clients and candidates. Apply today to discover how you can make a meaningful impact with Mendix.

We are looking for a creative, innovative, and inspiring personality with a passion for customer success and expansion.

Mendix is a low-code app development platform: Low-code is a visual approach to software development that enables you to abstract and automate every step of the application lifecycle. Gartner predicts that by 2026, low-code application development will be responsible for more than 80% of application development activity. Mendix is repeatedly ranked a Leader in analyst reports from Gartner and Forrester. In the 2024 and 2025 Gartner® Magic Quadrant for Enterprise Low-Code Application Platforms (LCAP), Mendix was placed at the very top of the Leaders quadrant. Mendix, the global leader in enterprise low-code, was created to promote collaboration between Business & IT teams. Thousands of forward-thinking companies around the world like Ford Auto, Rabobank Netherlands, Zurich Insurance and Red Bull, unleash their best ideas faster with the help of the Mendix Platform.

ISV Partner Success Manager (PSM) – Empowering SaaS Innovation

Are you a passionate advocate for partner success, driven by the desire to see innovative SaaS companies thrive? Do you excel at building deep, lasting relationships and guiding partners to unlock their full potential? If so, then Mendix has an exciting opportunity for you!

At Mendix, we’re investing heavily in our Independent Software Vendor (ISV) ecosystem to empower SaaS companies to bring their solutions to market faster and more effectively. As a Partner Success Manager, you’ll play a pivotal role in helping our ISV partners succeed, enabling them to scale their SaaS offerings, accelerate their time to market and boost their sales, and deliver exceptional customer value through the Mendix platform.

As a Partner Success Manager (PSM), you’ll be part of a dynamic, high-performing, and fun team, working closely with a portfolio of global SaaS partners to guide them from onboarding through growth and renewal. You’ll help optimize their go-to-market strategies, maximize value from the Mendix ecosystem, and act as a trusted advisor to ensure alignment with business goals and shared success. Collaborating with ISV Account Managers and Sales teams, you’ll identify new opportunities, drive co-selling initiatives, and ensure every partnership delivers tangible results. If you’re a relationship builder who loves empowering SaaS companies to scale and thrive in a fast-paced, innovative environment, then Mendix and this role are the perfect fit for you.

You’ll help our ISV partners succeed by:

• Becoming a trusted advisor to your portfolio of SaaS partners, ensuring they realize the full business value of building their products on Mendix. You’ll guide them from onboarding to market launch and scale-up, driving adoption, success, and expansion potential.
• Building structured partner success plans with your ISVs, defining clear goals, milestones, and success metrics, and continuously monitoring progress to ensure tangible business outcomes.
• Working closely with Technical Account Managers (TAMs) to ensure each ISV builds a high-quality, scalable, and self-sustaining SaaS solution, while you focus on helping them achieve commercial traction and market success.
• Collaborating with Account Executives (AEs) to identify and execute expansion opportunities, aligning your partner success activities with broader sales objectives and revenue goals.
• Leading the go-to-market enablement for your ISV partners by helping them increase market exposure through marketing support, onboarding in marketplaces, joint GTM initiatives with Mendix sales teams, and partner-driven events such as webinars and workshops.
• Acting as the main point of contact for your ISV partners, ensuring clear communication, proactive engagement, and a comprehensive understanding of every account’s status, goals, and challenges.
• Contributing to the development and standardization of the Partner Success Management function, helping define best practices, tools, and processes to scale partner success across the ISV program.

You’re the innovator we need if you have:

• 8+ years of experience in partner success, account management, customer success, or business development roles within a SaaS or software vendor ecosystem, ideally working with SaaS vendors.
• A proven track record of driving partner revenue growth, from onboarding through go-to-market execution and expansion, with experience in helping software partners successfully launch and scale their products.
• The ability to translate technology into business outcomes, clearly articulating how Mendix enables partners to accelerate product development and drive commercial success.
• Strong commercial acumen and a clear understanding of how SaaS business models work, including pricing, monetization, marketplaces, and recurring revenue dynamics.
• Excellent relationship-building and communication skills, with the confidence to engage senior stakeholders and influence cross-functional teams both internally and externally.
• A structured and proactive mindset, able to build and manage partner success plans, monitor performance, and identify opportunities for co-marketing and co-selling.
• You’re based in the Netherlands and flexible to travel as needed (approximately 20%).

So, are you the brilliant Customer Success Manager we're looking for? Join now!

If you see a job description and think, “I’d be perfect for that” but your experience doesn’t align perfectly with the qualifications – don’t let that hold you back. We’re always eager to hire talented, passionate candidates – so give it a try and apply.