Studio Manager - The Hague City

Rostudios is the European market leader in social fitness. We operate successful cycling and reformer pilates studios in Amsterdam, Berlin, Hamburg, Rotterdam, Cologne, Utrecht, Groningen and Brussels. As we continue to grow rapidly, we're excited to announce the grand opening of our new location in The Hague City. We're currently seeking a Studio Manager—a key leadership role that will be instrumental in shaping the success of our business.

As a Studio Manager, you will take full ownership of the studio. You are the inspiration and leader of the team, acting as the central point ensuring Rostudios' operations run smoothly and efficiently. You will be responsible for efficient scheduling, supporting the operational team when and where needed, empowering the studio team to be at their best, and providing excellent service and a true Rostudios experience to all our customers. The building, services, and facilities have no secrets to you. You are a jack-of-all-trades who thinks in solutions. You will manage a team of approximately 10-15 studio assistants and 15 instructors.

What does your workday look like?

• Manage overall operations including customer service, maintenance, cleaning, logistics, staffing, and performance
• Uphold company standards of excellence and service, guaranteeing quality performance at all times
• Undertake opening and/or closing shifts during the week, welcoming gliders to the location and leading by example
• Be the face of the studio, form relationships with customers, and help grow Rostudios' community
• Decide on team capacity needs and recruitment strategy by effective forecasting and planning, including hiring and letting go of studio staff
• Manage studio partner and supplier relationships
• Manage expenses for the studio and follow up on incoming leads, including scheduling for private rides and deals
• Create the schedule for your team – Instructor team & Studio team schedule
• Collaborate with Marketing for the operational execution of events at the locations
• Organize and implement quarterly training programs for staff
• Mentor interns at the studio
• Ensure that the studio is compliant with safety and health regulations at all times
• Drive customer service and team improvements based on (e)NPS results

Your qualifications

• A strong interest in operations, sport or lifestyle brands, and a passion for hospitality and people
• A natural leader who cares for the team, with at least 2 years of proven experience in managing a team
• At least 2 years of operational experience
• Experience in part-time staff recruitment and training is preferable
• Knowledge of maintenance and repair issues, booking and planning systems, and operational procedures
• Attention to detail, strong organizational and planning skills
• A creative mind with an ability to suggest improvements
• Excellent written and verbal communication skills in English are required; proficiency in Dutch is a plus
• Flexibility within studio opening hours
• Able to start your new role in November 2025

What we offer you

• A competitive salary
• Being part of a growing international fitness brand
• A happy and healthy work environment
• Flexible working hours and autonomy in making decisions
• A laptop and work phone
• Extended holiday allowance (30 days)
• Free Rostudios classes
• Fun team activities

About us

Making our community fit and happy, that’s what drives us. Because when body and mind are working together as one, there’s no stopping you. In movement. In life.

In a dark candlelit studio to high-energy music, we ride out of our heads and into the rhythm. During the workouts by our ace instructors, riders are thrown back to themselves—into their being, their strength, and outside of their boundaries. Moving in sync with the beat and with each other forges a strong connection. It creates the Ro'family and makes Rocycle a mindful, powerful, and fun experience all in one. For both body and soul.

Founded in 2015 in Amsterdam, Rocycle is meant for everyone—from all backgrounds, levels of fitness, and for all reasons. Some join us for a party on a bike, others feel it’s changing their life.

Whatever riders get out of it, we’ll keep making sure it's available and accessible at a fair price for all. We aim to empower by showing our riders what they are capable of—turning the flame we all have inside us up into a blazing fire. Every day. Every ride.

Get Fired Up

Should you have difficulties with the upload of your data, please send an email to peopleteam@rocyclestudios.com.