Senior Audit Manager Technology

Booking Holdings is the world’s leading provider of online travel and related services with consumers and local partners in over 220 countries. We deliver our services through six primary brands: Booking.com, KAYAK, priceline.com, agoda.com, Rentalcars.com, and OpenTable. Our mission is making it easier for everyone to experience the world.

The Booking Holdings’ Global Internal Audit function reports directly to the chair of the Audit Committee. The main goal of the team is to provide independent insights, advice and assurance on business risks and controls to senior management, and to drive change with regards to Governance, Risk Management and Internal Controls. The following key companies are part of Booking Holdings:

• Booking.com - the world’s leading brand for booking online accommodation reservations, based on room nights booked.

• KAYAK - a leading online meta-search service allowing consumers to easily search and compare travel itineraries and prices, including airline tickets, accommodation and rental car reservation information, from hundreds of travel websites at once.

• Priceline - a leading hotel, rental car, airline ticket and vacation package online reservation service in North America.

• Agoda - a leading online accommodation reservation service catering primarily to consumers in the Asia-Pacific region.

• OpenTable - a leading online provider of restaurant reservation and information services to consumers and restaurant reservation management and customer acquisition services to restaurants.

The Role: The Senior Audit Manager Technology role is part of the Global Internal Audit (GIA) team of Booking Holdings, reporting into the Director of Technology Audit. The GIA team has 30+ members, senior auditor and above, of which approximately half are technology focused. This role will be responsible for planning and leading technology and cybersecurity related audits of Booking Holdings companies, as well as supporting integrated audits of business areas with significant technology components and controls. Managing relationships with key stakeholders across our business units and functions, first and second line risk functions and external auditors is a key part of the role. This role will contribute to preparing the annual audit and the longer-term strategy of the GIA function.

This position is based in Amsterdam at the head office of Booking.com and involves occasional travel to other Booking Holdings companies.

Responsibilities:

• Lead the delivery and ensure quality of internal audits and reviews through the entire process - prepare, scope, plan, manage and execute - at Booking.com and other Booking Holdings companies.
• Manage relationships and drive alignment with key stakeholders including senior management, Risk & Compliance and external advisors.
• Prepare formal written reports and presentations for senior management and the Audit Committee.
• Contribute to the annual audit plan and the Global Internal Audit Strategy and operating procedures.
• Directly manage a team of audit professionals, including recruitment, coaching and performance management.
• Identify and champion opportunities for data analytics, automation and AI usage to enhance audit results and drive execution efficiency.
• Act as an ambassador for the Global Internal Audit (GIA) function and key contact person for business areas.
• Add value by identifying and driving opportunities to improve and drive positive change in governance, risk management and internal controls.
• Deliver continuous improvement of audit methodology and practices through the adherence of documented procedures and standards ensuring consistency of working practice and quality of audit team.
• Maximum of 20% travel requirement globally based on the audit plan and engagement requirements.
• Career paths for this role include growth into leadership roles within Internal Audit, or attractive lateral opportunities across the company in areas such as Technology, Risk Management, Data and AI, etc.
• Professional development opportunities offered through certifications, memberships in industry organisations (ISACA, IIA, ISC2), attendance at relevant conferences, and other continuing education.

Experience and Qualifications:

• Excellent knowledge of auditing IT systems and controls, including Cloud, in large scale, fast-moving environments.
• 10+ years of relevant experience working in a Big 4 and/or Internal Audit function at a listed company, preferably technology or e-commerce.
• A minimum of Bachelor’s (post-secondary degree) preferably in Technology or Computer Science.
• CISA/CIA/CISSP/CRISC or equivalent designation highly desirable.
• Good understanding of IT Control and Security Frameworks, such as COBIT; ISO 27001 and NIST CSF / SP 800-53.
• Experience on data privacy/data protection as well as GDPR requirements and how to audit them is a plus.
• Thorough understanding of the standards of the Institute of Internal Auditors (IIA) and ability to fully comply with these standards.
• Strong skills in negotiating, relationship building, problem solving, and timely problem escalation.
• Excellent audit report writing and oral communication skills (proficiency in English).
• Experience with data analytics and audit automation is a plus.

Skills, Knowledge and Abilities:

• Culture fit - The company is energetic, fast-paced and always evolving. This person brings the same energy and enthusiasm to work and has a hands-on, let's get the job done attitude.
• Self-starter – Manage the activities and come up with new ideas with minimum guidance. Able to work independently and own the end to end audit process.
• Commercial Awareness - Eagerness to understand the business.
• Results Oriented – Meets deadlines on assignments, juggles multiple projects.
• Data driven – Is able to make decisions and identify risks through the analysis of data.
• Stakeholder Management – Is able to work with all levels of individuals up to and including executive management.
• Building relationships - Able to establish a relationship of trust and collaboration with colleagues while presenting a sense of shared mission.
• Able to think strategically, but also able to deliver/execute.
• Able to motivate, develop and effectively manage a team.
• Hands on, result oriented team player with strong analytical skills.
• Ethical, fair and objective, showing the highest level of professionalism and confidentiality.

Global Internal Audit – Who We Are

We’re here to provide assurance through objective analysis, insights and advice on the key risks that you and the company face. Being at the forefront of an industry and constantly reinventing yourself requires taking a certain amount of risk. We’re here to make sure you can move at full speed, being reassured that safety nets are in place.

More than auditors

As our name suggests, we audit. We look at how the company manages risk and how we can optimize this process. However, we do a lot more. Touching every brand and function within Booking Holdings, we are able to connect people, share lessons learned and good practices. This way, we drive change to make our company stronger.

Partner for success

We are not only here to identify risks and to point out what could go wrong. We invest in our understanding of the business and in our relationship with you. We partner with you to help you and the company become more successful. To achieve our goals, we require full transparency. In return, we offer exactly the same. That means that when working with us, you will know what to expect during every step of the way. Also, we’re objective by design. So, no agendas to push other than achieving the company’s longer term goals in a sustainable manner.

What makes us tick?

GIA is a diverse group of enthusiastic people with an analytical mind and a curious nature. We bring a fresh pair of eyes and can see the bigger picture. We operate globally, across all brands and cultures. In doing so, we meet new people that broaden our knowledge every day. We take pride in moving Booking Holdings forward by partnering with the brands and the people that make up this great company.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.