Tax Technology Senior Manager

Role Description

The Tax Technology Senior Manager will join the Data & Technology Strategy (DTS) team at Booking.com and play a key role in shaping and executing crucial tax technology goals.

Reporting to the Tax Director within DTS and sitting within the tax team at Booking, this position is accountable for driving platform modernization efforts and capability developments essential to the tax technology roadmap.

This role will predominantly work in partnership with Fintech, Project Management and Tax to drive the design and delivery of a scalable, governed, and reusable tax technology platform ahead of important upcoming tax regulations impacting Booking. Given the fast-paced nature of this position, leadership of additional tax technology projects will likely be required.

The role is required to keep a constant focus on upcoming global tax regulatory changes impacting the industry, tax technology changes and newly available improved technology, to proactively guide the business through its strategic decision making.

Key Responsibilities

Tax Technology specific

• Ensure clear tax technology requirements are documented and understood by engineering and architecture teams, with the key goal to ensure a compliance-first tax technology ecosystem is designed and implemented on time.
• Work with cross functional teams to translate tax objectives (e.g., ViDA, DAC7, CESOP, e-invoicing) into an actionable capability roadmap with L2–L4 definitions, maturity heatmaps, and drive the delivery of a gap analysis between current and future state design, including deprecation plans for legacy solutions.
• Play a central role in partnering with a tax technology track that supports capability build and jurisdiction go-lives in parallel, prioritizing reuse and standardization to shrink time between go-lives.
• Drive build/buy/hybrid recommendations for tax engines (e.g., Avalara, Vertex), ERP integration (SAP S/4, ECC, Oracle), invoicing connectivity, and reporting tools based on understanding of existing landscape and experience from previous implementations.

Requirements specific

• Shape discovery and design for new tax legislation (e.g., ViDA, e-invoicing), ensuring right-first-time builds and smooth transitions to BaU with KPIs and controls.
• Ensure AI-compatibility and self-service enablement are considered in technology/tooling choices, with pragmatic trade-offs documented.
• Work closely with the Senior Manager Tax Data Reporting to establish tax master data governance that is platform-ready.

Process specific

• Ensure compliance processes are designed, documented and operating effectively post go live before handing over to operational teams.
• Support the Project Management team in driving cross-functional governance with a clear RACI across Tax, FinTech, Accounting, and Compliance; align delivery cadence and quality gates.
• Lead external engagements as needed (RFP discovery, roadmap alignment, compliance partners, commercials), ensuring high-quality, actionable deliverables and strong working relationships with external tax technology partners.

Training and upskilling the team

• Mentor, coach, and upskill tax technologists, analysts, and PMs; foster a pragmatic, delivery-first culture grounded in risk-based prioritization and measurable outcomes.
• Partner with the PM team to champion best practices in agile program delivery, documentation, and knowledge transfer to internal teams.
• You will initially manage a team of two direct reports. This structure is subject to rapid evolution as the company and project requirements change.

Qualifications

• Experience: 10+ years relevant experience in tax technology within Big 4 and/or complex international environments, including in-house leadership in e-commerce, platforms, or high-scale digital businesses. Strong background in tax technology (tax engines, ERPs & other tax tools), tax processes, data analytics, tax transformation projects and an understanding of the available tax technology solutions on the market. Deep understanding of indirect tax regulations impacting digital companies.
• Education and credentials: Degree in Accounting, Tax Economics/Law, Finance, Information Systems, Computer Science, or related field; professional tax or accounting qualification a plus.
• Ecosystem fluency: Hands-on experience with SAP (S/4, ECC), tax engines (Avalara, Vertex), and integrations across finance/ERP/payment stacks. Experience with tax regulations impacting global technology companies (e.g., ViDA, DAC7, CESOP, CESOP, E-Invoicing).
• Delivery leadership: Track record of leading multi-quarter, multi-team programs with clear roadmaps, capability maturity models, risk registers, and measurable outcomes.
• Communication and influence: Able to communicate complex tax and technology concepts to non-technical stakeholders; skilled at vendor management and executive alignment.
• Ways of working: Comfortable with working in an extremely fast paced high pressure organisation with multiple deliverables and working on projects using agile delivery. Challenge, clarify, think out of the box where needed and act decisively. Keep in mind the details, but focus on the bigger and more complex picture.

Requirements of special knowledge/skills

• Familiar with digital economy/e-commerce challenges
• Excellent knowledge of international tax regulation
• Innovative and creative
• Self-starter, flexible, energetic, passionate, self-motivated, and results-oriented
• Accurate, able to work under pressure and to strict deadlines, and comfortable working in a fast turnaround environment
• Ability to think strategically, multi-task, and work effectively setting direction
• Ability to clearly express ideas and information to others and flex the communication style according to the specific situation and audience
• Exceptional interpersonal skills with the ability to interact with all levels of management
• Ability to have good grasp of the detail whilst understanding the 'big picture', and to manage multiple tasks and priorities simultaneously
• Organized, proactive, common sense and results oriented
• Ability to be a hands-on deliverer
• Self-aware with an appetite for self-improvement, managing and developing their experience and skills
• Excellent communication skills (both written and verbal) in English
• Ability to engage stakeholders at all levels inside the organization

Benefits & Perks - Global Impact, Personal Relevance:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit